Tag: Mail Services

Vertis Optimal Postage Solution Launched For Direct Marketers

Vertis Communications launched “Vertis Optimal Postage,” a mailing solution that will provide marketers a guaranteed flat-rate postage and processing fee. This new service addresses rising postage rates across standard-class, letter-size mail, including handling and freight surcharges. The vision of Vertis Optimal Postage is to provide industry-leading, guaranteed-rate postal processing with the highest delivery predictability to Vertis customers.

The Vertis Optimal Postage solution applies a cost/benefit analysis to a historical compilation of each customer’s mail plan, unfolding the solution in three stages. The first involves data processing, including data hygiene and postal pre-sort to organize and combine addresses, adhering to postal regulations and maximizing postal savings. Secondly, Vertis will utilize either physical sortation – a standard sorting of mail directly from the data file into a mail tray – or co-mingling, a mechanical process that combines multiple finished mail pieces from many sources in order to obtain a greater saturation of zip codes. Finally, Vertis performs a logistical planning process consisting of destination entry or moving the mail to bulk-mail center (BMC) or sectional center facility (SCF) entry points, which may include co-palletization – combining trays to like destinations.

While there are three distinct ways for Vertis’ customers to save postage, the basic principal is the same: the more work Vertis completes ahead of time for the United States Postal Service, the greater the savings passed on to customers. Recent cost/benefit analyses of Vertis’ Optimal Postage solution have resulted in an average of 7.1 percent postage rate reduction, per piece.

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Bills an untapped marketing opportunity

It’s not all that widely recognised that customers pay greater attention to their bills than probably any other form of communication that they receive from businesses.

On face value that may sound like a negative result, but it also provides businesses with a tremendous sales and marketing opportunity. And the opportunity is one that many Australian businesses are yet to capitalise on.

Grant Stewart, managing partner of the strategic marketing agency Vectis, says that many businesses are realising the value of including targeted marketing messages on the transactional mail that they’re already sending to their customers.

“Most businesses have always viewed their transactional mail, such as bills and account statements, as quite distinct from the direct mail that they send out,” explains Grant. “But that shouldn’t be the case any more.

“This type of essential mail is an ideal medium for selling to existing customers, because we know that they actually spend time analysing the bills and accounts that they receive via the mail.

“We’re advising our clients to stop thinking of their transactional mail as just a cost and to start viewing it as an opportunity to generate revenue. When they actually see the return on investment that can be earned from a clever campaign, that’s when they start thinking of transactional mail as a serious marketing tool.”

Grant’s belief that customers pay close attention to their bills and account statements is supported by the findings of a British study from 2005 by The Henley Centre, called Beyond the Gate.

This study, which looked at how people process and prioritise their mail, found that most people dedicate an average of five minutes to reading their bills and account statements. From this, the researchers concluded that transactional mail actually provides a valuable opportunity for brand engagement – and selling.

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Syslore to deliver an address recognition system for Itella (FIN)

Itella Mail Communication and the Finnish software company Syslore Ltd. have signed a contract for the delivery of an address recognition and matching system for mail sorting and electronic message delivery services. By adopting the Syslore mCorrection Receiver Matching EngineTM (RME) fuzzy matching system, Itella will improve the address and receiver recognition quality in their hybrid and electronic message delivery service and increase the level of automation in their mail sorting process. The system will be deployed to all Itella address recognition processes by 2010 in Finland and abroad. The contract is worth over four million euros. “With this investment, we want to intensify and automate physical and electronic address recognition processes. Our goal is to ensure the profitability of the delivery business and to be able to provide quality delivery services for our business and consumer customers also in the future,” says Kari Kivikoski, Senior Vice President, Itella Mail Communication. http://www.syslore.com/

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