Tag: Mail Services

Royal Mail to present its case on quality of service failings at open meeting (UK)

Posted by | Apr 15, 2008 | |

Postcomm will hold an open meeting on 14 May at which Royal Mail will present its case on the reasons for its quality of service failures in the past year.

In June 2007, Postcomm agreed Royal Mail’s request to suspend – until the end of its current financial year – the payment of compensation to bulk mail customers, and to ensure that the company is not subject to a downward adjustment to its allowed revenues (known as the ‘C factor’), where industrial action has taken place and quality of service figures have dropped.

Postcomm agreed to the request because it wished to ensure that Royal Mail was not discouraged from taking the steps needed to modernise its business – such modernisation would be to the benefit of all mail users.

The regulator’s agreement to these suspensions was subject to it convening an open meeting at which Royal Mail would present the main points in its application. For it to be satisfied, Postcomm expects Royal Mail to be able to demonstrate that the industrial action arose as a result of carrying out its transformation plans and not for some other reason, and had a direct causal link to quality of service failures.

Major stakeholders in the postal market have been invited and offered the opportunity to ask any questions they have with regard to Royal Mail’s application; this will help ensure the regulator has appropriately considered the views of all interested parties before it makes its decision.

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Privatise Royal Mail and BBC, says report (UK)

Posted by | Apr 15, 2008 | |

The Royal Mail, Channel 4, BBC Worldwide, Scottish Water, Northern Ireland Water, Glas Cymru and the national air traffic control system should all be privatised, while government stakes in British Energy and the nuclear industry should be sold off.

That’s the main recommendation of a report by the Adam Smith Institute, which reckons the sales would raise around GBP 20bn for the government. The report ‘Privatization – reviving the momentum’ said the sales would be timely, given the state of the economy and the “increasing tightness” of public finances.

As well as financial benefits, the privatisations would boost investment, lower prices and give greater choice and better services to customers, as well as underpinning billions of pounds worth of economic activity.

The report’s author Nigel Hawkins said: “Privatisation in the UK remains unfinished business. The task for government, of whatever colour, should be to complete it and to reap the many benefits – including proceeds of some GBP 20bn.”

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Tesco launches download service

Posted by | Apr 15, 2008 | |

Tesco is taking on iTunes with a new music and films download service. Tesco Digital will launch next month with more than three million tracks. 1.6 million of those will be compatible with MP3 players straight away.

It plans for the site to be compatible with iPods by the end of the year.

By then it’ll also be offering downloadable films, TV shows and computer games.

Tesco will only say that prices with be “competitive” and prices will vary depending on the album or single tracks.

The chain launched tesco.com in 2000 and was the first major British supermarket to enter the music download market in 2004.

But that service is only available in Windows Media format.

Graham Harris, Tesco’s commercial director, said: “We wanted to create an exciting and easy-to-use entertainment shop that Tesco customers of all ages and technical ability can use and trust.

“We’re starting out with a comprehensive music offering, but customers can expect downloadable TV and films as well as games to buy very soon.

“It really is a case of watch this space.”

As well as food and clothes, the supermarket giant now sells furniture, mobile phones, credit cards, petrol, loans and mortgages.

Tesco confirmed its place as the UK’s largest retailer on Tuesday when it announced last year’s profits were up to more than GBP 2.8bn.

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Bank Pekao SA and Western Union Sign Agreement to Offer Money Transfer Service in Poland

Posted by | Apr 15, 2008 | |

Bank Pekao SA and Western Union have signed an agreement to make the Western Union(R) Money Transfer service available via the Bank Pekao network across Poland. The service launched this week through the Bank’s extensive network and is available for outbound and inbound transfers in nearly 900 branches, bringing the total number of locations where the Western Union money transfer service is available in Poland to nearly 5,000.

Bank Pekao SA is the largest commercial Bank in Central and Eastern Europe in terms of market capitalization, and the largest Bank in Poland with 5 million individual and corporate customers. The Bank is also a member of the UniCredit Group, which has a network of more than 9,000 branches in 23 countries, and 40 million customers.

Western Union is a leading provider of global money transfer services, providing consumers with fast, reliable and convenient ways to send and receive money around the world via a network of more than 335,000 Agent locations in more than 200 countries and territories.

According to the IMF, the remittance market in Poland was valued at approximately USD4,360 million for inbound and approximately USD787 for outbound in 2008.

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Earth Class Mail Expands Markets, Hires Key Personnel, Grows Sales and Customer Base

Posted by | Apr 15, 2008 | |

Earth Class Mail Corp. announced the most successful quarter in its four-year history, highlighted by key additions to its management team, a successful financing round and record sales growth.

Earth Class Mail is the only online postal-mail delivery service for individuals and businesses that scales to meet the needs of national posts. The company recently opened its first retail storefront in Seattle, with more planned for New York City, San Francisco, Los Angeles, and Washington, D.C., among other major U.S. cities. Two additional mail-processing “hub” facilities will be constructed in Kansas and Virginia to augment the company’s 60,000-sq-ft. facility in Oregon.

Earth Class Mail has seen increased interest from U.S. governmental and military branches, as well as privatized foreign postal operators seeking new technologies to expand revenue-generating services, lower operating costs, and reduce environmental impact.

Executive appointments include Carl Hicks, COO; Rajeev Dujari, VP of Product Management; Phil Sprute, VP of Enterprise Sales; Steve Isaac, Principal Product Manager; and Robert Gilbert, Director of Sales Engineering.

Earth Class Mail just completed a pilot implementation with a Fortune 100 company which is being rolled-out to 20,000 additional employees this year, and 35,000 more in 2009 – making it the first major corporation to deliver postal mail electronically to all its employees. By increasing productivity and operational efficiency, Earth Class Mail can help the company save millions of dollars per year in mail- and paper-handling, real estate, and administrative labor costs.

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