Tag: Mail Services

CTT Correios De Portugal Exceeds Quality of Service Targets

Posted by | Feb 29, 2008 | |

CTT Correios de Portugal achieved a global performance of 184.5 (index = 100) in 2007 exceeding all quality targets defined by the Portuguese regulator, Anacom. The indicators of the domestic ordinary mail achieved 97.1pct while the international inbound mail achieved 99.2pct. These results in the quality of service also enhance the image of CTT within the Portuguese people, who once again with a rate of 87pct confirmed CTT Correios de Portugal as the most trustworthy Portuguese brand in the European survey lead by the magazine “readers’s digest” between September and November of 2007. Last year, only one in ten customers waited 10 minutes or more, CTT Correios said. In addition, the recent certification of more 72 delivery centers made by the international services of certification entity, recognized and rewarded the commitment of CTT to continue to be among the best postal operators within the future liberalisation scenario.

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Japan Post Service, Sankyu to form air cargo venture

Posted by | Feb 29, 2008 | |

Japan Post Service and transport services company Sankyu will create a joint venture in July to launch international air cargo services mainly in Asia.

The joint venture will be owned 60 percent by Japan Post Service and 40 percent by Sankyu.

Sankyu will spin off its air cargo division, with current annual sales of around USD 89 million, and Japan Post will invest in the spinoff.

The joint venture will arrange cargo transportation including for parcels and will prepare Customs clearance documents. Its cargo collection and delivery services will be based on Sankyu’s existing overseas network and Japan Post Service’s network in Japan.

Japan Post Service is one of four firms owned by Japan Post Holdings. The five firms were created when the Japanese postal system was broken up for privatisation last October.

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Postcomm consults on Royal Mail's request for exemption from some publication requirements for its Tailor Made Incentives

Posted by | Feb 28, 2008 | |

– On 17 August 2007, Royal Mail applied for a Direction from Postcomm for exemption from certain aspects of Condition 7, regarding publishing on its website particular details relating to Tailor Made Incentives (TMIs).
– On 28 February 2008, Postcomm issued a “minded to” consultation letter seeking views on Royal Mail’s request for exemption and Postcomm’s initial assessment of this request.
It is important for Postcomm to get the views of stakeholders including other licensed postal operators, postal users, Postwatch, trade associations and other interested parties in the postal sector, and we will consider carefully these views in making our decision on Royal Mail’s request.

The consultation will be open for three months and closes on Friday 30 May 2008. Postcomm will then assess the responses received and meet interested parties to discuss the consultation as necessary. A final decision on this application is expected in the summer of 2008.

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Italy's antitrust accepts post office commitments to end liberalisation probe

Posted by | Feb 28, 2008 | |

Italy’s antitrust authority said it has decided to accept commitments made by Poste Italiane SpA to settle an investigation into the post office’s market position in liberalised services.

Last August, the authority launched the probe after a series of complaints from private postal operators and from TNT Post Italia SpA.

Today, the authority said the post office commitments should remove the anti-competitive issues raised by the state company’s conduct.

The commitments proposed by the post office have been strengthened as a result of ‘market testing’ with rivals, it said.

The commitments include a tender for concessions to collect and deliver post in 70 different urban areas with an overall value of 168 mln eur over three years, it said.

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Opening of EU mail markets to raise competitive pressure on postal companies -S&P

Posted by | Feb 28, 2008 | |

Standard & Poor’s Ratings Services said the opening of the EU’s 90 bln eur mail markets to full competition from 2011 will raise the competitive pressure on the four large European postal companies, Deutsche Post AG, rated ‘A-‘ with a negative outlook, TNT NV, rated ‘BBB+’, La Poste, rated ‘AA-‘ and Italy’s Poste Italiane Group, rated ‘A’, with stable outlooks.
S&P said the slow pace of liberalisation over a 15-year period has also offered a strong competitive advantage to these incumbent national mail services. This has given the companies the chance to reposition themselves in more lucrative segments of the mail market and expand into non-mail activities like international express and logistics and financial services.
Deutsche Post and TNT are likely to be key players in sector consolidation, and their ratings will continue to benefit from their strongly cash-generative mail segments, the agency added.
S&P said state-owned La Poste will also benefit from the slow pace of full liberalisation of its home market, which gives it more time to streamline and modernize its mail operations, leverage its costly network with its enlarged banking offer, and eventually match competitors’ efficiency and profitability.
While, Poste Italiane, although also not privatised, may be in a stronger position because its financial services contribute a strong 67 pct of its total sales, compared with 22 pct for La Poste, the agency said.
All four players may also face regulation risks because the European Commission liberalisation plan still upholds the controversial ‘universal service obligation on incumbent national postal services, obliging them to continue to provide full territorial collection and delivery at least five days a week at an affordable cost, S&P added.

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