Tag: Mail Services

Examine the UK Mail Order Retailers 2008

In-depth insight into the UK mail order market including detailed profiles of 10 of the leading mail order operators. The report studies market trends, including growth and value in the agency, direct and door-to-door markets and highlights the issues facing mail order retailers with responses necessary for specialists to compete in this challenging sector.

Ten years’ data on market value and growth rates in the overall market, plus five year trends in market segments agency, direct and door-to-door. Market shares of 10 major operators five years’ historical data to 2007, including shares of separate market segments. Key operating statistics for each retailer, including trading record, operating margins and analysis of retail proposition and catalogue portfolio.

In 2007 the GBP 9.9bn mail order market enjoyed its strongest growth for nine years at 6.2pct, reversing four years of decline. This has been driven primarily by direct and niche operators who are targeting specific customer groups effectively, and from new business developments, with the Tesco Direct catalogue the most significant.

The traditional Big Three operators underperformed, losing 1.8 percentage points year-on-year and continued to be unprofitable. Their participation in the agency sector was a factor agency business declined a further 6.1pct in 2007 to GBP 1.4bn, suppressing overall growth and dragging down any gains made in the direct sector (which grew by 10.8pct).

Online has become the most important channel of distribution for mail order retailers, producing GBP 4bn of sales. Online ordering generated nearly 41.0pct of all sales in the GBP 9.9bn market in 2007. The result is that mail order operators have doubled their share of total online expenditure over the past five years, from 19.5pct in 2002 to 38.1pct in 2007.

Identify trends and opportunities in the market using the 10 year historical market data, plus the channel analysis and market shares. Understand the key issues that face mail order specialists enabling you to make well-informed strategic decisions. Seize growth opportunities from the identification of competitive threats and recommended responses.

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Privatization plans for Polish Post

The government has announced its privatization plans for Poland’s largest employer, Polish Post, but the state will retain control

Privatization plans for Polish Post (Poczta Polska) were announced last week by Maciej Jankowski, Deputy Minister and Undersecretary of State in the Ministry of Infrastructure responsible for Polish Post’s activities. Deputy Minister Jankowski revealed that an act on the commercialization of Polish Post has already been prepared, but that governmental talks on the act have been postponed from January to March.

“Polish Post will be a modern company by 2013,” Jankowski pledged on private television station TVN24.

The act is expected to be passed and implemented sometime in the middle of this year. Thanks to the legislation, Polish Post will change its status from a state-owned enterprise to a company wholly owned by the Treasury, which is the first step towards its privatization. Sometime in the future some shares in the firm will be sold on the bourse, “but this will not occur earlier than in 2010,” Jankowski said. According to the strategy, the state will maintain a controlling stake in the company.

On January 21, Jankowski met with the Common Labor Union Representation (Wspolna Reprezentacja Zwiazkowa) of the labor unions within Polish Post to discuss the future and social situation of the firm.

Jankowski said that he would not make any major decisions on restructurization until he had held further talks with the firm’s labor unions and management. Polish Post is Poland’s largest employer, with nearly 100,000 employees.

At the European Commission’s insistence, at the end of 2007 the government accepted separate legislation specifying that Polish Post cannot be bailed out by the state in the event of bankruptcy. The matter will now go to the Sejm.

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Microsoft Product Veteran Joins Earth Class Mail as VP of Product Management

Earth Class Mail Corp., a global service that delivers postal mail online, announces the appointment of 15-year Microsoft veteran Rajeev Dujari as its Vice President of Product Management.

Dujari will be responsible for defining the product roadmap for the company’s breakthrough online postal-mail delivery service. Continued software innovation and operational efficiency will accelerate the growth of Earth Class Mail’s international customer base. Earth Class Mail’s customer base includes individuals, small businesses, enterprises, government agencies, military branches and national postal services.

“We are truly fortunate to attract senior talent like Rajeev to Earth Class Mail, especially given our strategic partnership with Microsoft’s Postal Group and the strong alignment of our investor base (including lead venture investor Ignition Partners) with Microsoft,” said Ron Wiener, CEO of Earth Class Mail. “Having such a high level of Microsoft expertise within our engineering leadership will help to streamline integration of our web-based application, which is built on the Microsoft .NET platform, and will synergize with key Office System components such as Outlook and SharePoint Portal Server.”

At Microsoft, Dujari established a track record of delivering globally recognized innovation in products and services. During his first 10 years at the company, he made key technical contributions to Microsoft’s Windows operating system and five major releases of its Internet Explorer web browser. He was also an inventor on 12 issued patents, with two currently pending. Over the past five years, Dujari led product units charged with delivering major advances to the company’s Exchange Server, Office Live Meeting and Visual Studio products.

“I’m fortunate to have had the opportunity to shape 18 well-known products at Microsoft,” said Dujari. “I’m excited to apply that experience in helping drive the creation of a global service for individuals, businesses and national posts at Earth Class Mail.”

Dujari’s areas of expertise include desktop clients, enterprise services, hosted services and software platforms and tools, as well as staff recruiting, mentoring, team-building and offshore project management. He earned a B.S. in Electrical Engineering and a M.S. in Computer Science from the Massachusetts Institute of Technology, where his graduate research focused on parallel algorithms for real-time speech recognition.

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Nigeria: Union Members Kick Against Postal Reform Bill

Members of the Senior Staff Association of Communications, Transportation and Corporation (SSACTAC) have criticised the proposed postal reform bill currently with the National Assembly, saying federal government should concentrate with the manpower development and deployment of ICT based facilities before embarking on any reform.

The union members who are angry with the dwindling fortune of the Nigerian Telecommunication Limited (NITEL), and the Nigerian Mobiletelecommunication (MTEL) since they were sold to Transnational Corporation (Transcorp), urged the federal government to put the postal reform bill in abeyance until required manpower development and ICT based facilities and other basic developments expected from the government are put in place, to serve as a spring board for an efficient postal service delivery.

In addition, SSACTAC member have equally called for the removal of the current Postmaster General of the Federation, Mallam Ibrahim Mori Baba to make way for expert and seasoned administrator to head the Nigerian Postal Service (NIPOST).

The union also agreed that adequate resources should be released for the postal reforms to follow especially to enable NIPOST meet its business plans. “That a performance bond based on quantifiable and achievable objectives should be drawn for NIPOST to guide its management team by the BPE management and organised labour (NUPTE and SSATACTAC)” Adesunkanmi said.

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China's postal business revenue surges 16 pct in 2007

China’s post service business revenue stood at 93 billion yuan (12.9 billion U.S. dollars) in 2007, up 16 percent year on year, Xinhua learned Friday from a work conference of the Chinese State Post Bureau.

“The year of 2007 was the fastest growing year of the country’s post industry and the China Post Group saw robust growth of postal, financial and express services,” said Ma Junsheng, director of the bureau at the conference.

The development goal for the country’s post industry in 2008 includes increasing the total business revenue to 106.5 billion yuan, improving the express service qualities and establishing a post service quality appraisal system.

Ma said the country was scheduled to help every village in the country to have access to post services in 2008.

In 1998, China carried out the reform to separate postal and telecommunications businesses from each other nationwide, and in 2005 the government carried out further reforms to separate administration from business operation in the postal sector.

Under the new postal system, postal enterprises operate independently while administrative departments supervise the industry according to law.

In January 2007, the restructured State Post Bureau and the China Post Group had officially started operation. By September 4 last year, all postal businesses at the provincial level had been separated from administrative functions.

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