Tag: Mail Services

Catalogue Digital Order Forms signal the end of traditional processing for B2B catalogue companies

Posted by | Dec 20, 2007 | |

The launch of a Digital Order Form from YUDU Media, the UK’s leading provider of digital catalogues, is set to end the complications of fax orders for catalogue companies and increase order intake efficiency. According to YUDU Media, 75 per cent of their B2B catalogue clients still use fax for the majority of orders which can be time consuming and confusing for both the customer and processing team.

The Digital Order Form is open to new and current YUDU Media catalogue customers at no extra cost. It works like an online shopping basket, allowing the customer to collate all the products they wish to buy, as they read through the catalogue. The completed form can then be emailed directly to the catalogue company for processing and effortlessly forwarded to all the relevant departments at the click of a button, such as financial, order intake, sales etc.

Not only can the digital order form increase efficiency and sales value for the B2B catalogue company but it also makes life easier for the user. As well as reducing the need for cumbersome fax orders, it also eliminates the need to make phone orders. Once the order has been sent via email, the catalogue company can call the customer back, to simply process the order. Any language barriers the customer may have ordering from overseas call centres are eliminated as the catalogue company already has the order.

The Digital Order Form is especially beneficial for catalogue companies who sell through distributors, as they can clone their digital catalogue, re-jacket them and programme the order form to send the customer’s orders directly to the relevant distributor.

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Oesterreichische Post to reconsider 1,700 job cuts, plans acquisitions in H1

Posted by | Dec 20, 2007 | |

The chief executive of Oesterreichische Post AG Anton Wais said he is reconsidering the 1,700 job cuts the national post office announced in the second week of December, according to the Austrian daily Oesterreich.

‘We can forget that number for the time being. I want to cool down this topic,’ Oesterreich cites Wais as saying.

Oesterreichische Post came under fire with its union after saying it will cut up to 1,700 jobs over the next four years as part of its current restructuring programme and following the loss of two major parcel clients from next year.

In September 2008, the post office is planning a large-scale parcel service offensive, according to Wais.

‘We are planning two to three acquisition in the first half of next year,’ Wais added.

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Postal Service market in Bulgaria in 2007 200m leva

Posted by | Dec 20, 2007 | |

The market for postal services in Bulgaria in 2007 was expected to reach 200 million leva, Plamen Vachkov, chairperson of the State agency for Information Technology and Communication (SAITC), said at a meeting with Edouard Dayan, director general of the Universal Postal Union (UPU) international bureau.

Over 2006, income from postal services was 166 million leva, with 161 million packages sent, Dnevnik daily said.

Largest part of the market, 67 per cent, was taken by non-standard services, mostly courier services. SAITC said it expected the decline in use of standard postal services to end when alternative suppliers would enter the market. The traditional provider of standard postal services, Bulgarian Postal Services, has a marketshare of only 30 per cent, while in 2004, it held half the market, Dnevnik said.

Dayan proposed to private operators, who took part in the meeting, to organise themselves in a Balkan pool and become collective member of the UPU.
UPU would finance activities to improve the quality of services and Bulgarian members could apply for support, Dayan said.

Dayan added that internationally, postal service were no longer just delivering letters, but had become intermediaries in e-commerce and money transfer.

1 USD = 1.32953 BGN

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Salary negotiations for 2008 completed at Austria Post AG

Posted by | Dec 19, 2007 | |

The salary negotiations for the employees of Austria Post AG have finally been completed.

After several weeks of bargaining, the two negotiation teams agreed – pending approval by the Supervisory Board – on a 3 pct increase for 2008 for salaries based on the collective salary agreement as well as for civil servant salaries and special contract salaries.

Any supplementary remunerations and allowances will likewise be raised by 3 pct for the coming year.

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Kenya Postal Corporation to invest Sh100m (USD 1.59 million) in service upgrade

Posted by | Dec 19, 2007 | |

The Postal Corporation of Kenya has embarked on a Sh100 million (USD 1.59 million) project to revamp its courier services. Mr Fred Odhiambo, the chief executive officer said the programme was geared at reclaiming its dominance in the courier services. “We started the services through EMS speed post but we are currently only controlling three per cent of the business. We lost focus but we are on the right track now,” said Odhiambo.

He said among the measurers being put in place include the purchase of more trucks and motor bikes for delivery purposes, establishment of new courier hubs and computers for records. “We want to start delivering parcels ourselves to our customers and keep off dependency on third parties,” he said. The MD was speaking in Kisumu soon after unveiling a Sh70 million (USD 1.11 million) Nyanza regional postal headquarters and Kisumu General Post office project. He said upon completion, the complex would save the corporation over Sh14 million (USD 0.22 million) annually on rent payments.

He said the new building would be spacious offering an ultra modern block, which will accommodate at least 15,000 private letterboxes and sorting offices. The storey building will also have 13 counters in the banking hall, modern and customer friendly EMS centre, parcels and customs offices, mail loading base, computer, server, data centre and regional administrative offices.

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