Tag: Middle East

Postal pilot project ends successfully

Posted by | Jun 18, 2008 | |

The General Postal Corporation (Q-Post) announced the successful end of the first Arab Countries RFID Pilot Project yesterday. The pilot project, started on March 8 with Qatar, Saudi Arabia and the UAE, ended on June 8.

“The pilot was conducted under the observation and advice of Universal Postal Union (UPU). It was a huge success with good participation from Q-Post, Saudi Post and Emirates Post,” said Ali Mohammed Al Ali, Chairman and General Manager, Q-Post at a press conference yesterday.

The pilot tested live different Radio Frequency Identification (RFID) technologies for measuring the quality of services of letter mail. The RFID pilot aimed to demonstrate the abilities of the different technologies within the same environment in the field of real-time monitoring networks. Hidden mail of almost 4,000 test items was circulated over the test period among the three countries. The time of posting and delivery was noted to measure the quality of services.

“This is a small project but its magnitude is much greater. The whole postal world has been eagerly awaiting the result of this pilot. The project will provide us a lot and is capable of satisfying all postal requirements,” Akio Miyaji, Quality of Service Coordinator, Universal Postal Union, told The Peninsula. “This project is the first in the whole postal world and is for service quality improvement. The results are excellent and this will help the technology to be introduced in more countries, helping in a global improvement of the postal system worldwide in a long run,” he added.

The recommendations of the test will be sent to all UPU member countries.

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FedEx Express appoints new Managing Director

Posted by | Jun 12, 2008 | |

FedEx Express has appointed Indranil Sen as its Managing Director, Marketing for Middle East, Indian Sub continent and Africa.

At FedEx Express, Indranil will be responsible for driving the performance and profitability for the region and most importantly delivering the FedEx Purple Promise of enhancing customer experience.

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Qtel services to be offered at post offices

Posted by | Jun 8, 2008 | |

Users of Qatar Telecom (Qtel) services will now have an option when it comes to the payment of bills, following the signing of an agreement between the General Postal Corporation (Q-Post) and the telecom service provider.

Qtel services at post offices will be offered in a phased manner, starting with Q-Post offices located in Dafna, Abdul Aziz bin Ahmed Street and Al Kahraba Street.

Other than payment of bills, postpaid and prepaid GSM cards and prepaid charge cards will be available at post offices. At a press conference, Sheikh Fahad bin Jassim Al Thani, Qtel COO, said: “Today’s joint efforts will enable customers to subscribe to most of their telecom services and mail their personal or business parcels at the same time. Also, this will provide customers with more outlets in numerous areas to meet their telecom needs, in addition to Qtel’s 17 branches.”

Waleed Al Sayed, Qtel Executive Director (Customer Services), said: “We are planning to work on a long-term relationship. All the range of our products will be gradually rolled out. As you are also aware, training for Q-Post employees will need to be given. By early 2009, all services will be provided.”

Al Sayed said Qtel employees will not be sent to the post offices but will only provide the training. “We have no intention of doing the work physically there. We have confidence in Q-Post to deliver quality service to customers,” he said.

Six post offices will now be offering the Hala recharge service while six will be added later.

Ali Mohammed Al Ali, Q-Post Chairman, said: “We hope all branches will be covered by the end of this year. Customers can now take care of their daily responsibilities with less stops, thus saving them time and without having to drive across town as our Q-Post branches as well as Qtel’s are available throughout Qatar.”

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Bahwan DHL Exel Supply Chain promotes safe driving in Oman

Posted by | Jun 4, 2008 | |

Bahwan DHL Exel Supply Chain (ESC) has recently embarked on the sultanate’s first ever safe driving campaign aimed at owner, drivers in the oil and gas field.

In addition to focusing on educating employees on responsible driving, the CSR program also helps to maintain sustainable local employment, according to Wayne Tait, Health, Safety & Environment Manager, Bahwan DHL Exel Supply Chain.

Statistics indicate that each year there are around 10,000 car accidents in Oman resulting in 680 deaths and 7,550 injuries. The causes of these crashes include speed, driver neglect, tiredness, overtaking, weather, sudden stops, safe distance, improper acts, vehicle condition, road condition, and cell phone use. Oman’s road traffic death rate is 28 per 100,000 of the population, which is much higher than the global average of 19 killed per 100,000 and according to Tait, anything the company can do to help reverse this worrying trend will be at the forefront of its agenda.

A component part of this effort will be a monthly competition to help to incentivize employees to maintain high levels of safety both in their driving practices and vehicle maintenance. The first monthly winner of the competition was Mahmoud Hilal Ali Al Qarni who took the first prize cash award of RO100 with a 99.6 pct rating for the month of April. The six month long campaign will culminate with the announcement of the ‘Driver of the Year’ award in October 2008.

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Emirates Post opens new post offices at Dubai Silicon Oasis and Al Barsha

Posted by | Jun 2, 2008 | |

Emirates Post has opened two new post offices in Dubai: Dubai Silicon Oasis (DSO) and Al Barsha.

The Dubai Silicon Oasis Post Office will be open from 8 am to 3 pm. Apart from offering all regular services, it will have 500 P.O. Boxes.

The Al Barsha Post Office will be open from 8 am to 10 pm. It will house 700 P.O. Boxes.

‘The post offices are being opened in two of the fastest developing areas in Dubai. Dubai Silicon Oasis is attracting global companies specializing in technology-related areas.

With residential complexes and offices, Dubai Silicon Oasis is set to become a vibrant business and residential hub,’ said Mr. Abdulla Al Daboos.

Commenting on the inauguration of Emirates Post post-office at DSO, Dr. Juma Al Matrooshi, Sr. Chief Corporate Services Officer, Dubai Silicon Oasis Authority (DSOA), said: ‘In our goal to develop an integrated community dedicated to technology, it is quite important for us to ensure that engineers and their families living in Dubai Silicon Oasis have access to day to day utilities. The launch of postal services by Emirates Post at DSO represents a vital component of DSO’s integrated city concept.’

Commenting on Al Barsha Area office, Al Daboos said: ‘Al Barsha area is already humming with a lot of activity and has witnessed huge population growth over the past years. We are pleased to bring postal and related services to the residents of this booming area.’

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