Tag: Middle East

Logistics major Kuehne + Nagel begins construction at Dubai Logistics City

Posted by | Sep 15, 2007 | |

Kuehne + Nagel, one of the world’s leading logistics companies, has begun construction on its state-of-the-art logistics facility in Dubai Logistics City (DLC), set to become the world’s largest supply chain community within Dubai World Central (DWC) – the huge city-within-a-city taking shape at Jebel Ali in Dubai, United Arab Emirates.

The facility, for which Kuehne + Nagel has leased land on a long-term basis, paves the way for the development of the company’s Dubai base into the principal Kuehne + Nagel distribution hub for the Middle East.

The new facility will become operational mid next year upon completion of the first phase of construction, featuring 17,000 square meters of logistics and warehouse space – with the option to expand to a total of 30,000 square meters. The new facility will complement the company’s existing 16,000 square meter logistics terminal in the Jebel Ali Free Zone.

Phase one of the new facility will be equipped with temperature controlled VNA (very narrow aisle) racking and conventional ambient racking. Total capacity will exceed 20,000 pallet locations, with over 5,000 square meters of handling area for value added services like kitting and final assembly activities. The building will be a modern shared logistics environment for customers across different industries. Special security requirements and dedicated storage and handling equipment for customers from the high tech and pharma industries are also implemented in phase one.

DWC includes Dubai World Central International Airport (JXB), which when completed will be the world’s largest airport with a capacity equal to that of Chicago O’Hare and London Heathrow combined; and specialised free zones such as Dubai Logistics City and DWC Aviation City.

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Saudi Arabia's first direct mail conference kicks off in Riyadh

Posted by | Sep 13, 2007 | |

Under the patronage of his Excellency Dr. Mohammed Benten, the first conference in the Kingdom to focus solely on direct mail, titled ‘Saudi Arabia’s First Direct Mail Forum’, was inaugurated.

Saudi Post (SP), Saudi Research and Marketing Group (SRMG) and Direct Marketing Services (DMS) joined forces to organize this momentous event to celebrate the beginning of a new and innovative industry in the Kingdom; Direct Mail and to officially announce the close cooperation and strategic partnership of the Saudi Post, SRMG, and DMS working towards enhancing the Direct Mail Industry in Saudi Arabia and forming an entity specialized in DM.

Al Faysaliah Hotel in Riyadh hosted over 250 participants who included business executives, high profile business leaders, company presidents and managers in different fields including retail, airline, banking and insurance entrepreneurs and media representatives attended the conference to listen to international and local speakers.

Direct mail experts from the United Kingdom, Belgium, Poland and Saudi Arabia shared their experience and knowledge on direct mail with the audience. A series of presentations took place throughout the day, topics included, ‘Direct Mail, a Strategic Tool of Direct Marketing’, ‘How DM increase Brand Perception, Sales Activation and Loyalty Building’, ‘What to Test in DM’, ‘How to Run a DM Campaign’ and much more.

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DHL (UAE) gives more rewards to loyal customers with enhanced Altitude program

Posted by | Sep 10, 2007 | |

DHL customers using the company’s express services will now get more rewards with Altitude, the newly-enhanced customer loyalty program.

DHL UAE Marketing Manager Elliott Santon commented: With Altitude all our loyal customers will now be rewarded for every dirham they spend on DHL’s products and services. Previously, customers who registered under the program were rewarded on parcel shipments only. It will now be across the complete DHL product range.

Enrolling in the Altitude program is free upon opening an account with DHL. Altitude members can either redeem their points at any of the program rewarding partners like City Centre in Dubai, Sharjah and Ajman, or donate the equivalent amount to non-governmental organizations such as the World Wide Fund for Nature (WWF), Dubai Centre for Special Needs (DCSN) of Medicines Sans Frontiers (MSF).

DHL’s customer loyalty program was launched in 2003. Two years after it won the prestigious Gulf Marketing Review’s Loyalty Program of the Year award.

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Gulf Air ties up with DHL Express to introduce Global Incentive Agreement Program

Posted by | Sep 9, 2007 | |

Gulf Air, the airline with the largest network in the Middle East, has entered into a strategic global partnership with DHL Express, the global market leader of the international express and logistics industry.

The Global Incentive Agreement Program, introduced by Gulf Air, is designed to provide key global partners with incentives to boost its cargo traffic volumes on a yearly basis and facilitate its inclusion in the partner’s core carrier program. DHL Express, a long time supporter of the airline, is the first partner to be signed up to this incentive agreement.

The agreement provides partners to access permanent bookings (PBs), direct booking, regular interface with HDQ key account managers, specific service level commitments and service recovery plans including claims processing.

The agreement will be for a one year period and both companies look forward to a successful and enhanced relationship.

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Fujitsu Siemens Computers rolls out its ‘Service Express’ in partnership with DHL UAE

Posted by | Sep 6, 2007 | |

Fujitsu Siemens Computers has launched its latest customer service initiative – the Service Express. The new concept, created in partnership with DHL, is aimed at providing customers with rapid collection and servicing of their Fujitsu Siemens Computers products without having to brave the road traffic.

The service is being launched at Gitex Technology Week and will be available to customers across the UAE. The concept will gradually be extended to some other countries across the Middle East region in the near future.

Customers with Fujitsu Siemens Computers products under warranty can take advantage of this new service by calling the Service Express number to report a fault or request for a service. The Service Express team ensures that the unit is collected from the customer’s home or office, serviced or repaired, and delivered within a given time frame. During this time, customers are regularly updated on the status of their product.

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