Tag: New Zealand

NZ Post delivers a NZD20 fee

New Zealand Post is to start charging people NZD20 to have their mail redirected and NZD5 to have it held while they are away from home.
The present redirection service for residential customers is free for the first two months, with a tiered cost structure lasting four months, six months or one year.
From November 1, residential customers will have to pay NZD20 for the first two months for the redirection service.
The service will still cost NZD30 for four months, NZD45 for six months but has dropped from NZD100 to NZD85 for one year.
NZ Post marketing general manager Graham Smith said redirecting mail was expensive and labour- intensive. Business customers already paid for a permanent redirection and that price would not change. The hold service would now cost businesses NZD10 a week.

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Express couriers sign up to lobby group

New Zealand’s leading global express courier companies have united to form a new group to work with government regulatory agencies on issues facing the industry.

The Conference of Asia Pacific Express Carriers NZ will be affiliated with similar organisations Capec Asia based in Singapore and Capec Australia. The founding members are TNT, DHL, FedEx and UPS.

Chairman and TNT managing director Ruud Smeets said group members had in the past consulted together and individually with bodies such as Customs and MAF but establishment of Capec would give them a single industry voice.

“International trade is one of the pillars of New Zealand’s economy and our key objective is to ensure the flow of goods is not hindered by government regulations and bureaucracy,” Mr Smeets said.

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Customers seek cheaper express delivery options – DHL says there is a worldwide trend to a slightly slower service to cut costs

Global express and logistics company DHL is creating new products and services to maintain its lead market share as customers seek cheaper options in the rapidly changing industry.

New Zealand general manager Derek Anderson said that while there would always be strong demand for delivery of urgent and high-value goods, there had been a worldwide trend in the past 12 to 18 months toward a slightly slower service to cut costs.

Mr Anderson said DHL also offered a Tasman airport-to-door service rather than door-to-door in which goods are dropped at the company’s Sydney depot and delivered to the receiver’s premises in Auckland.

“This cuts out some cost and still includes full clearance and delivery,” he said.

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Online postage not for NZ Post

Britain’s Royal Mail has launched a service that lets customers do away with stamps and pay for postage online, but NZ Post is unimpressed and doesn’t expect to follow suit anytime soon.

They are then able to print a unique barcode directly on to an envelope or on to a label or paper that can be attached to the item before it is posted. The barcode acts as proof of payment, like a stamp.

NZ Post’s general manager of stamps, Ivor Master, says NZ Post looked at introducing a similar service, “but after consideration decided to offer some other, equally innovative services instead”.

NZ Post customers can go online to design and pay for booklets of their own personalised stamps that are then posted to them.

In November, NZ Post expects to debut “customised advertising labels”. These will let businesses personalise post-paid envelopes with their own brands or labels by going online to a secure section of the company’s website.
Mr Masters says this will mean businesses could alter the look of their mail-outs for short periods, without incurring high printing costs.

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NZ Post rises above challenges

New Zealand Post’s annual underlying June-year net profit rose by 17 per cent despite a challenging business environment, including an accelerated decline in letter volumes and surging fuel prices.

The group, which has a number of subsidiaries and divisions including Kiwibank, junk-mail business Datamail and Express Couriers’ joint venture with DHL, reported a net profit of NZD 68.7 million.

Kiwibank’s strong performance helps to boost profit despite fall in letter volumes

Last year the group reported a net profit of NZD 137.2 million or NZD 58.6 million excluding the one-off gains made from the partial sale of ECL to DHL.

Group operating revenue at NZD 1.11 billion was up 4.5 per cent on the previous year excluding ECL. Operating expenditure at NZD 1.02 billion was up 3.3 per cent driven by annual wage rises, new jobs at Kiwibank and a NZD 2 million to NZD 3 million increase in fuel costs.

NZ Post’s core letters business has taken a battering thanks to the rise of email. Letter volumes have fallen by an average of 1 per cent a year. Allen said yesterday they had declined by 2.3 per cent in the June year.

But the ongoing declines were being offset by increasing efficiency and direct mail volumes, much of them related to international marketing operations by New Zealand and overseas companies.

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