Tag: North America

Lee Spratt tapped to lead DHL Global Mail – Americas

Posted by | Oct 10, 2008 | |

Deutsche Post World Net has announced the appointment of Lee Spratt to the position of President & Chief Executive Officer of DHL Global Mail’s Americas division. Spratt was promoted from Senior Vice President of the Domestic Business Unit to succeed Joe Phelan, who became CEO of DHL Global Mail effective October 1.
During his more than four years at DHL Global Mail – Americas, Spratt has risen steadily through the division’s upper ranks. He arrived in 2004 from QuikPak when that company was merged with two others, Deutsche Post Global Mail and SmartMail, to form DHL Global Mail. To facilitate this integration, Spratt was responsible for developing and implementing a transition plan as Vice President of Channel Sales.
Spratt later served as Vice President of Information Technology and then Senior Vice President of Customer Solutions, which includes IT and Customer Service. After he became Senior Vice President of Sales and Marketing, the Americas division experienced double-digit revenue growth from 2006 to 2007. He was named Senior Vice President of the Domestic Business Unit in July 2008.

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USPS on Hispanic Business Diversity Elite 60 list

Posted by | Oct 10, 2008 | |

Hispanic Business magazine has again named the U.S. Postal Service to its annual “Diversity Elite 60” list of best companies for Hispanics, the only federal agency included in the magazine’s 2008 list. The rankings are determined by more than 30 variables that measure companies’ commitment to Hispanic hiring, promotion, marketing, philanthropy and supplier diversity.
In addition, the Postal Service was listed in the magazine’s list of the country’s “top 10 companies for workforce diversity.” This ranking measures and compares the percentages of minorities (Hispanics, African Americans, Asians, Native Americans, and women) in the workforce, and gives increased weight to higher-level positions such as managers and officers.

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US Postal Service in review

Posted by | Oct 9, 2008 | |

The US Postal Service (USPS) issued an RFP on October 2 for a contractor to provide strategic messaging services to the media, the general public, and postal employees. The deadline for proposals is November 5.

One important aspect will be crisis communications, noted USPS senior PR specialist Joanne Veto.

“The solicitation would be in keeping with that: To have an agency standing by or on call in case of an emergency to assist where needed or [provide] expertise beyond what we have internally,” Veto said, via e-mail.

For crisis communications, work might include training spokespeople; identifying experts and credible third parties to support USPS messaging; and facilitating interaction with the Department of Homeland Security and other government agencies.

More generally, work by the selected firm could include tasks like providing advice on communicating corporate policy and positions, as well as assisting with business, employee, and community, and media relations.

In addition, the firm might assist the USPS in its efforts to expand its licensing program, which aims to boost employee awareness and overall “excitement and momentum” for the program, according to the “statement of work” issued in connection with the RFP.

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US Postal workers promote using the US Postal Service

Posted by | Oct 8, 2008 | |

US postal workers are being encouraged to give the US Postal Services marketing department, new leads to business in a cooperative effort to try and boost postal revenues. Workers who know their jobs depend on high volumes of mail are being encouraged to “submit a lead” to the USPS marketing department when they encounter potential customers in their daily lives. If for example they are ordering some goods on the Internet and they don’t have an option to choose that the goods are delivered by the USPS, they are encouraged to pass on that “lead” to the marketing department to follow up and see if it will generate more postal business. One of UNI’s US affiliates, the NPMHU, has joined with the USPS in rolling out a programme to their members to be part of the “Submit A Lead” campaign to help the USPS boost revenues in the very difficult economic environment.

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