Tag: North America

Chicago Center earns certificate of excellence (U.S)

The U.S. Postal Service’s (USPS) international mail facility in Chicago has earned its second consecutive Certificate of Excellence award from an international organization dedicated to improving global postal services.

The J.T. Weeker International Service Center (ISC) in Chicago has been awarded its second Certificate of Excellence in international mail processing today by the 24-nation member International Post Corporation (IPC).

The J.T. Weeker ISC received its first IPC certification in 2004, becoming the first USPS facility to do so. All five USPS international centers have since received Certificates of Excellence, making the United States the only nation with its entire international mail processing network to be IPC-certified. The other U.S. centers are in New York, Miami, Los Angeles and San Francisco.

Certificates are awarded to international facilities that demonstrate top levels of quality, efficiency, teamwork and communications. Achieving certification is a year-long process including on-site reviews by the IPC to verify compliance and ongoing IPC validation that performance levels are maintained. IPC Head of Operations Toni Schneider presented the award and recognized J.T. Weeker employees for their teamwork and dedication to excellence.

The J.T. Weeker ISC operates 24 hours a day, seven days a week, with 550 employees processing more than 253 million pieces of mail per year. It serves as the USPS gateway for international mail originating from or addressed to 16 Midwestern and Southwestern states.

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FedEx expects to win market share from Deutsche Post's DHL in the U.S.

FedEx Corp expects to win substantial market share from Deutsche Post World Net AG. Express unit DHL in the United States after its German peer decided to quit air-freight shipments and cut down on its ground capacities.

‘We really act on the assumption that customers will feel it when DHL scraps a third of its network,’ Michael Muehlberger, deputy head of FedEx’s Central and Eastern European operations told Financial Times Deutschland.

FedEx holds some 30 percent market share in the U.S. express market, compared with DHL’s 6 percent, according to estimates.

DHL’s loss-making U.S. operations are to tie up in domestic and international airfreight shipments with United Parcel Service Inc.

It will also reduce excess capacities of its U.S. express ground infrastructure by some 30 percent to adapt it to shipment volumes, and will expand cooperation with the U.S. Postal Service in sparsely-populated areas.

Muehlberger confirmed FedEx was in talks with Deutsche Post over a possible tie-up, but declined to provide details on why talks failed.

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U.S. Postal Service Awards Rivermine Telecom Expense Management Contract

The U.S. Postal Service has awarded Rivermine, the leading provider of automated telecom expense management (TEM) solutions, a contract to deploy comprehensive TEM solutions for its entire data network nationwide. Rivermine will deliver its patent-pending solutions to automate the U.S. Postal Service’s existing TEM processes. Rivermine helps organizations manage and optimize the full telecom life cycle including procurement and order management, invoice processing and auditing, inventory management, dispute management and reporting/analytics.
The Rivermine solution will be used to help maintain a data network connecting approximately 400 distribution outlets and 37,000 retail locations. The U.S. Postal Service joins more than 225 companies and major government agencies that have also selected Rivermine.

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Western Union Appoints Stewart A. Stockdale EVP and President-US and Canada

The Western Union Company, a world leader in money transfer services, today announced the appointment of Stewart A. Stockdale to Executive Vice President and President of the United States and Canada region. Stockdale, 46, will join Western Union in late June.

“We are delighted to welcome Stewart to our leadership team,” said Christina A. Gold, president and chief executive officer of The Western Union Company. “Stewart has distinguished himself as an entrepreneurial business leader with significant financial services experience and a wealth of consumer marketing knowledge. His business acumen will be a tremendous asset to Western Union as we further develop our consumer franchise in the U.S. and Canada,” added Gold.

“This is an exciting time to join The Western Union Company,” said Stockdale. “The brand has a rich heritage, which will serve as a catalyst for future innovation and growth in the financial services arena.”

Since 2002, Stockdale served as chief marketing officer of Simon Property Group and president of Simon Brand Ventures. Simon Property Group is the largest publicly held real estate company in the U.S. He also served as executive vice president and chief marketing officer of Conseco, Inc., a leading provider of financial security for life, health, retirement and lending products and held global marketing and product development roles with MasterCard International and American Express. He began his career in brand management with Procter & Gamble.

David G. Barnes, 46, who has been providing leadership and direction on a variety of important initiatives including the U.S. and Canada business, will now be focused on the corporation’s overall strategy and accelerating Western Union’s growth initiatives. As the chief strategy officer, Barnes will drive M&A activity and strategic alliances for the company. He will also have responsibility for Western Union’s bank strategy. He will continue report to Gold.

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UPS offers new shipping options for healthcare customers

UPS announced a significant expansion of its capabilities for handling and managing the shipment of temperature-sensitive medical items, including around-the-clock intervention when necessary to utilize refrigeration or replenish dry ice.
The new suite of time- and temperature-sensitive capabilities has been developed for the pharmaceutical, biotech and medical device industries. Targeted particularly to global clinical trials, UPS is facilitating the quick movement of test medicines, specimens, supplies, testing kits and accompanying documents to locations worldwide along with convenient UPS Returns® processing options for international shipments.
The latest answer to the industry’s unique needs involves UPS Proactive ResponseSM, which provides a powerful monitoring engine for proactive, around-the-clock attention to help ensure product integrity. The contract service, available in 72 countries, includes dry ice replenishment or refrigeration at select air gateway facilities and intervention in the event of unexpected delays.
The Proactive Response service can automatically compare data on where a package is against where it should be and direct pre-arranged actions to avoid problems or speed recovery. These integrated processes, particularly when applied to healthcare, take advantage of recently simplified UPS dry ice standards that meet IATA or 49CFR requirements.

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