Tag: North America

Siemens wins USD 245M contract from US Postal Service

Posted by | May 20, 2008 | |

Siemens AG said Tuesday it has been awarded a USD 245 million contract from the U.S. Postal Service for 550 mail sorting systems.

The new system, called the Advanced Facer Canceller Systems 200, will replace the Postal Service’s existing mail sorters, which have been used for almost 20 years to cancel first-class mail.

Siemens said the new system responds to the decline in first-class mail in recent years by allowing the Postal Service to improve performance while reducing the total number of machines.

Production and installation of the mail sorting systems is expected to be completed by March 2011. The contract also includes the delivery of ancillary equipment, spare parts, training and support services.

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FedEx again No. 1 on satisfaction index

Posted by | May 20, 2008 | |

FedEx Corp. announced Tuesday the company has been rated No. 1 in customer satisfaction in its industry and also first overall among about 130 companies rated by the University of Michigan’s American Customer Satisfaction Index.

The ACSI is the only national, cross-industry measure of the quality of U.S. economic output and scores companies based on customer expectations, quality, value and intention to re-purchase.

This quarter’s rankings place Memphis-based FedEx at the head of the express delivery industry, with a score of 85 out of 100. The industry average for 2008 is 82. The ACSI overall score is 75.2.

FedEx has been rated No. 1 in its industry for 11 consecutive years and for 13 of the last 14 years. During that time, FedEx also was rated among the top 25 companies overall when comparing scores from about 380 businesses reviewed by the ACSI.

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DHL becomes official shipping partner for Strike Ten Entertainment (U.S)

Posted by | May 20, 2008 | |

DHL announced today that it has won a three-year, multimillion-dollar agreement with Strike Ten Entertainment, the marketing arm of the Bowling Proprietors’ Association of America (BPAA). Under the new agreement, DHL estimates it will ship an annual 20 million pounds of product and equipment to and from bowling centers, manufacturers and distributors.

BPAA’s network of more than 3,400 bowling centers will be able to take full advantage of DHL’s domestic and international network for shipping marketing materials, equipment and merchandise.

As part of the agreement, DHL will also have a brand presence at upcoming bowling conferences through the placement of DHL shipping stations and trade show booths. In addition, DHL will be highlighted in direct mail and e-mail campaigns, and in rotating advertisements on the Web sites for the United States Bowling Congress (www.bowl.com) and the BPAA (www.bpaa.com).

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World Mail Awards 2008 winners announced

Posted by | May 20, 2008 | |

The 2008 World Mail Awards winners were announced yesterday, 19th May, in Budapest, Hungary at a prestigious black tie gala dinner in front of an audience of over 300 senior executives from around the globe. The evening was a fantastic start to the World Mail and Express Europe Conference taking place 20th and 21st May, whilst it offered delegates a prime opportunity to network and celebrate best practices in the industry.
With over 100 entries received this year and an impressive shortlist issued four weeks ago, judges had a tough job on their hands. The independent panel of judges met in Budapest hours before the ceremony to determine the 2008 winners with Hungarian celebrity and television presenter Zsuzsanna Demcsák, presenting the awards in the following categories:

*Corporate Social Responsibility – Sponsored by DHL Global Mail – Royal Mail Group for its Carbon Management Programme
*Customer Service – Sponsored by Western Union – Canada Post for its PERMANENT Stamp
*e-Commerce Sponsored by Saudi Post – Post Danmark for its ecommunication
*Growth – Sponsored by Qatar Post – Australia Post for its Promotional Mail Market Growth Challenge 07
*Industry Leadership – Sponsored by Pitney Bowes – Ulrich Gygi, Chief Executive Officer, Swiss Post
*Innovation – Sponsored by Emirates Post – Post Danmark for its No More application
*People Management – Sponsored by Australia Post – Correos for its The New Technologies & Training Alliance as a change driver at Correos
*Quality – Sponsored by Magyar Post – Post Danmark for its Media Portfolio – Quality in serving every customer needs
*Retail Project – Sponsored by ME News – PayShop (Portugal) S.A. for its PayShop – the most convenient way to pay your bills!
*Security – Sponsored by Royal Mail – Magyar Posta for its Delivery worker protection programme – A security solution by Magyar Posta
*Technology – Sponsored by Intermec – 21 Grams for its iSort application
*Transformation – Sponsored by Triangle – New Zealand Post for its Retail Transformation.

Congratulations to all winners and shortlisted entries and a big thanks to all our sponsors. Triangle Management Services is also proud to announce that next year’s World Mail Awards and the World Mail and Express Europe Conference, will be held in Munich, Germany on 6th – 8th May. If you would like to apply for one or more of the 2009 Award categories, applications will open in January next year!

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