Middle Eastern postal market poised for growth
Postal operations in the Middle East have the potential to generate significant value, but they have limited time before regulatory liberalization and the spread of Internet commerce start to erode their competitive position, according to a new white paper Oliver Wyman, a leading international management consultancy.
• Middle Eastern postal companies today are like their European counterparts during the 1990s in facing abundant growth opportunities.
• The sector has begun to liberalize, slowly opening opportunities for new entrants.
• Immigrants in GCC countries are demanding value-added services.
• Low computer and Internet usage in GCC countries gives postal companies an additional advantage.
Middle Eastern postal companies can take advantage of several trends that Oliver Wyman expects to feed expansion and cross-selling opportunities in the region:
• Large existing post office networks and strong, recognized brands, such as UAE Post
• Large local populations and growing immigrant populations, which require basic services usually available at the local post office
• Regulated markets, which allow Middle Eastern postal companies to set barriers to entry much higher for new entrants as deregulation occurs. Bahrain already has a fully liberalized postal market and Egypt has committed to liberalization by 2009.
• Low penetration of PCs and the Internet at present, heavy reliance on cash transactions, and skepticism about online security
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