Tag: Parcelforce Worldwide

UK Parcelforce Worldwide secures place as leading e-retail delivery service

Posted by | Mar 2, 2004 | |

Parcelforce Worldwide has strengthened its position as the leading provider of express and time guaranteed deliveries for e-tailers by winning a series of new contracts.

Vanessa Leeson, Managing Director of Parcelforce Worldwide, said: “The recent contract wins reinforce Parcelforce Worldwide’s role as the leading provider of express and guaranteed delivery services for higher value goods bought online. Among its new clients are the London department store Harrods, CD and DVD e-tailer Play.com, computer and electrical goods e-tailer komplett.co.uk, TV shopping channel Ideal Shopping Direct

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Parcelforce Worldwide (UK) invests in customer experience

Posted by | Feb 12, 2004 | |

Parcelforce Worldwide has introduced a range of new services to improve the all-round collection and delivery experience for its business customers across the UK. The move follows a successful restructure of the business that has driven up its quality of service to its highest level for a decade and cemented its position as one of the UK’s leading providers of express, time-guaranteed delivery services. Parcelforce Worldwide, which consistently delivers 98 per cent of items on time, has invested in its web, tracking and customer enquiry operations to give its thousands of business customers even greater access to its range of services.

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UK Parcelforce Worldwide looking for agency to handle £5m business

Posted by | Dec 9, 2003 | |

Parcelforce Worldwide is understood to be talking to agencies about its £5m advertising and direct marketing business.

The account is held by the integrated response agency Ladders, which changed its name from Soup earlier this year. Lowe previously handled the advertising account, but its contract with Parcelforce ended last year.

Parcelforce changed its positioning 18 months ago, axeing its non- guaranteed services to concentrate on its time-guaranteed and express services. It ran its first advertising campaign for six years supporting the new positioning earlier this year.

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New Zealand system a big hit in UK

Posted by | Dec 3, 2003 | |

An electronic tracking system using wireless technology developed in Christchurch is being heralded as “one of the most significant” systems ever deployed in the United Kingdom.

The new managed service provided by iTouch Business Mobility to Parcelforce Worldwide’s 2500 delivery staff is helping the courier division of loss-making UK postal service Royal Mail to lower costs and improve productivity.

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PARCELFORCE CUTS LOSES

Posted by | Nov 20, 2003 | |

Parcelforce Worldwide has cut operational losses by 40% from £98m to £59m in the first half of the year following the termination of uneconomic contract and continue job losses.

In the past year the firm has restructured including a change in focus to entirely handling express, time-guaranteed parcels for business customers.

The pace of moving to the planned level of owner-drivers is now behind schedule due to “the prevailing industrial relations climate”.

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