Nine out of ten first class letters consistently arrive next day – Royal Mail reliability continues to improve
Royal Mail has now been delivering nine out ten First Class letters the next working day after posting for nine consecutive months, Consignia said today. The company announced that Royal Mail’s First Class mail quality of service result for February and March was 91.6 per cent against a licence target of 92.1 per cent. Second Class mail achieved 98.9 per cent, exceeding its target by 0.4 per cent and Special Delivery – Royal Mail’s guaranteed service – achieved 99.1 per cent, just ahead of target.
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