UK village post offices: what next?
Innovative alternatives to the traditional post office could provide postal products to rural communities more cost-effectively, a report revealed today.
In a series of trials, more than 50 villages were provided with the products normally available in their local post office a range of different ways. A “virtual service”, in which customers could order products such as stamps over the phone or internet for home delivery, and a mobile service which tours villages in a van, were among the methods piloted by the Post Office study.
The Rural Pilot Activity also tested services where the post office was provided in a local shop or church hall or a post office employee travelled to the village to provide the service in a host premises. There are currently 8,000 rural Post Office branches, most of which make a loss. The Government pays a £150 million social network payment each year to maintain rural post offices, which it is committed to paying up until 2008.