Tag: Retailing

UPS Global Small Business Forum offers world of opportunity to Atlanta companies

Posted by | Oct 3, 2007 | |

To help Atlanta-area small businesses grow at home and abroad, UPS will conduct a Global Small Business Forum on Tuesday, Nov. 13, at the Georgia Aquarium in downtown Atlanta. In addition to providing expert advice on how small companies can capitalize on the opportunities of global trade, the event will honor the winners of the third UPS Best “Out-of-the-Box” Small Business Contest.

This year, UPS took its small business contest global in search of the world’s most innovative small business and the Forum is designed to help small businesses gain practical advice on growing outside the United States. The half-day event will offer real-world advice about conducting business across borders from trade experts, including Israel Hernandez, Secretary for Trade Promotion and General Director of the U.S. & Foreign Commercial Service.

“Exporting represents an untapped growth opportunity for U.S. small businesses,” said Kurt Kuehn, UPS senior vice president, worldwide sales and marketing. “With the most expansive international delivery portfolio in the industry, UPS makes exporting easy.”

The event kicks off at 11:30 a.m., followed by a complementary luncheon and awards ceremony to honor the contest winners followed by several expert panel discussions on topics important to small companies.

Throughout the Forum, participants will have the chance to visit an Expert Expo that will feature exhibits displaying the full range of UPS solutions for small businesses as well as exhibits by Forum partners IBM and Inc. magazine. The U.S. Commercial Service also will have an exhibit. The Expert Expo is designed to offer advice and to provide networking opportunities for local small-business owners.

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US ecommerce sales see a 6% spike in Q2

Posted by | Oct 1, 2007 | |

There were no major holidays and it was a bit early to be planning for a summer vacation. Still, Q2 was a good quarter for e-tailers and merchant websites in the US. According to a recent report from the US Census Bureau, ecommerce sales saw a 6% spike over Q1.

Year over year (YoY) that is an increase in sales of just over 20%. Ecommerce sales reached USD 33.6 million while total retail sales reached more than USD 1.01 billion. Ecommerce sales accounted for 3.3% of total retail sales for the quarter.

According to a recent study from Tealeaf Technologies, 42% of consumers who have problems completing a transaction online have abandoned that site in favor of a competitor site. What is more shocking, though, is that more than 80% of those studied said, they have had transaction problems on a website.

With sales continuing to increase, merchants need to be more vigilant than ever about the software and information on their websites. Product details, pricing and customer service will cause consumers to change merchants sites but having good cart technology, making it simple to contact the company and ensuring prices are marked correctly will keep them coming back for more good deals.

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Modiv Media launches retail in-store self-service solutions

Posted by | Oct 1, 2007 | |

Modiv Media Inc., provider of retail interactive media delivery solutions, has announced the launch of Modiv Shopper, Modiv DeliVision and Modiv Mobile, a multitouch platform that delivers consumer-convenient media through in-store self-service solutions and on-the-go shoppers’ mobile phones. The new products enable brand marketers and retailers to connect and engage with individual consumers when they are at their “moment of decision,” making it possible to create truly personalized relationships. By reaching customers at the right times and locations, retailers and brand marketers can better influence buying behaviors and drive sales throughout the shopping experience.

“More than ever, the way shoppers shop and the way media is delivered are changing,” said Robert Wesley, president and chief executive of Modiv Media. “Today, 40 percent of shoppers are using self-service checkout at retail stores when available, and 240-plus million U.S. mobile-phone subscribers are beginning to use their mobile phones as personal convenience devices. Reaching consumer purchasers at these touchpoints — and at the most critical moments — is proving to be the best way to take shopping to the next level. Modiv Media’s products let brand marketers and retailers reach the target they seek and give customers relevant coupons and offers the way they want to receive it.”

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U.S. photo-kiosk industry bets future on gifting, creative products

Posted by | Oct 1, 2007 | |

The North American photo-kiosk market is poised to continue its growth streak, thanks largely to the emergence of the diverse gifting and creative product mix, reports Frost & Sullivan.

With an anticipated compound annual growth rate of 57 percent through 2013, the gifting and creative mix could well increase its share of all transactions to 20 percent by 2013.

For these levels of growth to be achieved, industry leaders in both the vendor and retail markets must work toward increasing customer awareness of the photo kiosks and their growing product mixes.

New analysis from Frost & Sullivan, U.S. Photo Kiosk Markets, reveals that this market earned revenues of USD 2.15 billion in 2006 and estimates this to reach USD 13.0 billion in 2013.

“Retailers no longer battle for the meager profits earned from the traditional 4×6 prints, but focus their efforts on encouraging customers to create lasting souvenirs in the form of photo-books, calendars and other image enhanced keepsakes,” said Frost & Sullivan’s Rufus Connell.

Besides offering consumers an additional means to print and share their images, the gifting and creative product mix provides retailers a significantly better ROI than the 4×6 prints. Vendors, too, have taken note, and innovative software and improved workflow are now helping consumers take advantage of the ever-growing possibilities that exist beyond traditional photo-kiosk use.

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