Tag: Retailing

Refused orders: US Department of Commerce E-Retail

Posted by | Jul 20, 2007 | |

1 Ecommerce orders (Cybersource 06/2004) Among medium and large online merchants, 41% do not accept overseas orders, with the biggest obstacle being fear of fraud. Fraud rates on overseas orders are four times the level of North American orders. Cybersource 06/2004 (Include small traders and this rises VERY fast above 50%)

2 Logistics in place (Accenture 2005)
Only slightly more than half of companies have logistics partnerships in place that deliver a global footprint…

3 Revenue earnings (Center for Research on Information Technology and Organizations 2002) U.S. companies are not as global as the global sample of firms. For instance, global sample firms earn 12% of total sales from abroad, compared to 5% for U.S. firms,: In the same global survey (300 companies in US, 200 per other 9 countries surveyed) 9% of online US firms said international sales increased V 19% of the non US online companies.

Sorry it is late but you might pass it on to the people who argued with you as a follow up.

I would also have to say that in E-REVENUE terms the companies that do take orders online are big earners and represent a very big proportion of overall Ecommerce revenues. However international revenues remains small EXCEPT for highly export oriented or digital product suppliers.

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Forecast GBP 28 bn online Sales by 2011

Posted by | Jul 14, 2007 | |

According to a recent study by retail analysts Verdict Research, online sales in the UK will almost triple over the next 5 years and they predict that online spending will reach GBP 28.1 bn in the UK by 2011 – equivalent to 8.9 pct of all UK retail spending.

The report reveals the fastest rate of growth in the online sector since the bursting of the dotcom bubble in 2001. In 2006, online retail spending in the UK grew by 33.4 pct , to a record GBP 10.9 bn, almost 13 times faster than the retail sector overall. (Verdict Research figures in this report exclude spending on services such as flights, tickets and insurance).

Despite the scale of this online opportunity, the report urges retailers to take care not to jeopardise the trust of their customers. Whilst we mentioned earlier that we’re pretty relaxed about spending GBP 2.3k online, not all online shoppers are like us and many shoppers still need great assurance that their financial details are safe online.

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Tesco tries its hand at estate agency

Posted by | Jul 4, 2007 | |

The estate agency industry has been under threat of a shake up from the internet for a while now and things are looking bleaker for them as Tesco moves into the market. However, the supermarket may have difficulties with its offering since it wants to list property from estate agents as well as private sales.

Tesco’s new property sites lists private sales followed by property for sale through estate agents. In exchange for GBP 199 (a lot less that the percentage of sale value charged by estate agents) Tesco is offering sellers an advert with up to 20 images. This is linked to virtual earth images and local information such as OFSTED and local government sites. Also included in the price is a pdf of the property details, a for sale sign and an area for managing the sale and communicating with the buyer.

The Telegraph reports that Tesco has approached online sites advertising property for sale from estate agents and has not had much success with finding partners. Warren Bright, chief executive of Propertyfinder, said: “We were approached some months ago but we have chosen not to participate, as their proposition is not in the interests of the estate agent, who is our customer.”

The site currently lists fish4homes and SmartNewHomes as search partners.

However, another industry which should be looking at its charges is lawyers offering conveyancing. While online services are already undercutting the average prices charged by traditional firms, the weight and trust of Tesco’s name behind MyHomeMove (with which it’s partnered) could find more people trusting online legal practices.

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