Tag: Retailing

Online stores expect bumper Christmas sales

Online shopping is expected to increase by more than 40 per cent this year compared with last Christmas in a sign that the rapid growth of e-commerce is not yet starting to subside. The expected rise is in sharp contrast to the subdued outlook for high street retail sales. And threats to one of the main competitive advantages of online retailers – lower prices – are not seen as likely to derail that growth. Interactive Media in Retail Group, the industry body for “e-tailers”, expects 24m British shoppers will spend Pounds 5bn online this Christmas, an average of Pounds 208 each. That is up from Pounds 3.5bn spent online last Christmas and represents an acceleration of the online shopping growth rate. Last Christmas year-on-year growth was 20 per cent.

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Royal Mail research reveals Internet fuels growth of catalogues

According to new research from British postal service Royal Mail, online retailers will be relying on catalogues this Christmas to drive sales over the festive season. The survey conducted by Royal Mail questioned more than 20 online retailers including John Lewis Direct and Firebox.com and the findings highlighted the use of catalogues as one of the most effective promotion channels for generating online orders.

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DHL takes on US rivals at the shop-front

DHL is planning to open a new front in its competition with United Parcel Service and FedEx by launching a chain of retail outlets in the US. The German courier company believes it needs a bricks-and-mortar presence in America to woo customers from the two main domestic operators. John Pearson, vice-president of commercial operations, said DHL had yet to decide how many stores it needed but the number could reach the thousands. “We are in the process of mapping out where we need to beand what is realistic,” he told the FT. The prospect of DHL-branded shop-fronts springing up across the US underlines the company’s ambition to become a significant force in North America. The Deutsche Post subsidiary has secured about 10 per cent of the US parcel market since its Dollars 1bn acquisition of Seattle-based Airborne two years ago. Retail outlets would help DHL strengthen its reach among lucrative small business customers not big enough to receive dedicated pick-up services.

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Post Office and Gift Voucher Shop join forces with top UK retailers to deliver new gift voucher service

The Post Office and The Gift Voucher Shop today announce an exciting new gift voucher service to help lift some of the gloom surrounding declining high street retail sales. The new gift voucher service will be available at all of the 14,600 Post Office branches nationwide, giving the 28 million customers who visit the Post Office every week access to an extensive range of high street retailers.

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