Tag: Retailing

UK shoppers rush to buy goods online

Shoppers browsed retail internet sites in record numbers in the first week of December, adding to the expectations that this year will bring a massive e-Christmas. Figures to be released today from Hitwise, the internet site monitoring group, show that visits to online retailers reached an all-time high in the week to December 4, with retailers clocking up 13.1 per cent of all visits from surfers. Activity dipped slightly to 12.9 per cent in the week to December 11. Hitwise said site visits were up 24 per cent in the first week of December against last year. The growth in activity dovetails with research released last week by the IMRG, the electronic retail industry body, that anticipates a 64 per cent leap in online spending to Dollars 4bn (Pounds 2.07bn) this year. “The amazing thing to me is that there has not been real investment in this area for four years after the boom and bust days,” said James Roper, chief executive of the IMRG. “All the growth in the past four years has come from consumer demand.”

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Christmas stocking on the net

TINSEL TIME 2004 and one question is dominating the High Street: where have all the Christmas shoppers gone? Did they stock up at Marks & Spencer’s one-day Christmas sale spectacular, or were they too busy sweeping up Mix & Match three-for-the-price-of-two offers at Boots? Were they queueing up for the pre-Christmas sales at Allders or Debenhams or filling their stockings with buy-one-get-one-free DVDs at WH Smith? While High Street stalwarts are increasingly resorting to desperatelooking promotional drives to lure shoppers, online retailers are reporting phenomenal sales. The latest figures coming through are so strong that internet retail association Interactive Media in Retail Group (IMRG) had to raise its earlier prediction of online Christmas sales, made in October, by more than 15% to Pounds 4 billion.

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Experts predict online retail to hit £40 billion by 2010 warning : Retailers must double spend on technology or risk restricting growth

Retailers could miss out on billions of pounds by failing to invest in the technology to take advantage for consumer enthusiasm in multi-channel shopping.

The Future of Retail: a 2010 Vision, a report commissioned by Royal Mail, reveals vast potential growth for the multi-channel retail sector, but warns that retailers need to double their spend in technology to support multi-channel operations or risk threatening future growth of the sector.

The research, published today, was undertaken by a range of authoritative retail experts to offer retailers an insight on the multi-channel retail landscape and predictions into the future development of the industry.

Full report saved in PlibraryFuture of Retail a 2010 Vision – RM study

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USPS research shows direct mail drives online sales

The US Postal Service today unveiled the key findings of an independent study showing a positive relationship between Direct Mail and Internet sales. “The Multi-Channel Catalog Study” demonstrates that catalogs drive Internet sales and benefit retailers by enhancing business growth. Among other findings, the study revealed that 15 percent of consumers who receive a catalog and visit the cataloger’s web site make an online purchase. The study was conducted for the Postal Service by comScore Networks, Inc.

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FDX/Kinkos Initial Thoughts

FDX announced its intention to purchase Kinko’s for $2.4 billion in cash
from Clayton, Dubilier & Rice. The deal is expected to close in C1Q:04.
Comments from Bear Stearns
Comment from Barry Hansen: Paul, something else for Deutsche Post to ponder. Airborne is in with Office Max, but I don’t see that as a great fit. People do not go there to do office type work, but to buy office type supplies. Barry

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