Tag: Retailing

eBay focused on reducing shipping & handling charges

eBay updated two listing tools so sellers can update the shipping details on all of their listings at once as part of the new requirement that sellers specify at least one domestic shipping service when listing an item. eBay said it has added new bulk-edit functionality, available on Friday, to its Selling Manager and Turbo Lister listing tools.

To comply with eBay’s new rule, sellers must either select a flat-rate shipping rate, or they must use eBay’s shipping calculator that displays actual charges in their listings based on the shopper’s zip code. The calculator supports USPS and UPS, but it does not support other carriers, such as FedEx and DHL.

eBay has been focused on getting sellers to reduce shipping & handling fees and make it clearer in search results and in listings what those charges are. In an unprecedented move, eBay recently announced limits on shipping and handling charges in the media category (Books, DVDs & Movies, Music and Video Games). Beginning next month, media sellers must offer at least one shipping option within the specified limits. Maximum shipping & handling costs vary by subcategory.

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Co-op buys Somerfield for GBP 1.57bn

Co-op boss Peter Marks says the deal will provide “rocket fuel” for the firm
The Co-operative Group (Co-op), the UK’s fifth largest supermarket chain, has agreed to buy rival Somerfield.

The Co-op said the £1.57bn ($3.1bn) purchase would strengthen its position in the UK retail market.

Manchester-based Co-op, a mutual group run on behalf of its 2.5 million members, also said the deal was done on a cash-free and debt-free basis.

With more than 4,300 UK retail outlets, it employs 85,000 people. Bristol-based Somerfield has about 900 stores.

The latest figures from research firm TNS, show that in the 12 weeks to the middle of June, the Co-op had 4.4% of the UK grocery market, and Somerfield 3.7%.

Stores sell-off?

Somerfield is owned by a consortium that includes private equity firm Apex, Barclays Capital and property magnate Robert Tchenguiz.

They bought the chain for about £1.1bn three years ago.

Somerfield was put up for sale in January and the Co-op first expressed an interest in a possible purchase in April.

The Co-op may now be told by competition watchdogs to sell some of the stores it has purchased, with Morrisons, Waitrose and Iceland touted as potentially interested parties.

Co-op chief executive Peter Marks says Somerfield’s acquisition will provide “rocket fuel” for his group’s growth plans.

Mr Marks said the deal, which is subject to regulatory approval, would “create a stronger fifth player in food and a convenience store chain with unrivalled geographic reach”.

In April, the Co-op said it would spend £1.5bn to revamp its business and lift its fortunes, after 2007 profits fell 46% to £195.5m.

The firm also said then that it aimed to double its profits over the next three years.

It expanded in July 2007 when it merged with fellow mutual United Co-operatives.

‘Big four’

Neil Saunders, consulting director at Verdict Research, told the BBC: “The benefits for the Co-op of this move are that they have a larger scale, and it propels them into a different league in terms of food retailing.

“Unless you have scale in the market, it is hard to compete with the big four grocers.

“Now it can compete more effectively, but it has to be said that the big four will still remain some bit ahead.

“For consumers, it probably means a slightly better standard of store. The Co-op has traditionally been better at that than Somerfield, although Somerfield has put a lot of effort into their stores recently.”

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Singapore banks rush to heed e-commerce call

With more Singaporeans shopping on U.S. Web sites, banks are scrambling to partner logistics providers to take care of an existing hole in service-many sites do not ship to Singapore.

These banks are offering a packaged service where shoppers can pay by credit card and have the item processed by the banks’ delivery service provider partners, regardless of whether the sites offer international delivery.

Card merchants are hoping the one-stop service will hit a high note with the current rise in demand in online shopping in the country.

Radha Suvarna, Director of Portfolio Management and Cross Sell, Credit Payment Products at Citibank Singapore, said in an e-mail interview: “Citibank’s service comes at a time when online shopping is a fast-growing trend in Singapore. More secure shopping websites and a favorable U.S. currency conversion have helped boost the popularity of such services.”

Customers are also interested in shopping online for exclusive deals and products that cannot be found in physical shops here, he added.

The bank has a five-year contract with U.K. based e-commerce service provider, Borderlinx, which provides a U.S. mailing address for users to use with U.S. sites that only provide domestic shipping. Borderlinx has its own agreement with third-party logistics giant, DHL, to complete the loop and provide shipping back to Singapore.

Feedback the bank gathered reveal customers were drawn by the convenience of the packaged service as well as the brand name of DHL.

Another bank, OCBC Bank, has also been eyeing the e-shopping market.

Lynn Gaspar, Head of Lifestyle Credit at OCBC said Internet shopping has become “such an integral part of our cardmembers’ lifestyles”, adding that response has been positive to the “lower delivery rates” the bank has offered.

OCBC’s partner, comGateway, provides the logistics backend for the service, providing the U.S. mailing address and shipping for customers.

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French E-Commerce

Online merchants in France took in EUR1 billion (USD 1.71 billion) during Q2 2008, according to the Association pour le commerce et les services en ligne (ACSEL) and PricewaterhouseCoopers (PwC).
However, Q1 actually represents just a fraction of total French e-commerce—and less than one-quarter. Not only is Q4 the biggest of the year, but the ACSEL/PwC figure does not include online travel.
Another French trade group, the Fédération des entreprises de vente à distance (FEVAD), said that e-commerce sales in France will reach EUR 20.9 billion (USD 32.4 billion) this year. FEVAD includes both online travel and online B2B purchases.
The association projects e-commerce growth through 2010, when sales are expected to reach EUR 31.4 billion (USD 44.3 billion).

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Boom in Czechs purchasing American internet goods

The number of parcels arriving in the Czech Republic from the United States has shot up dramatically, with Czechs taking advantage of internet shopping and the strength of the crown.

Czech postal service is being inundated with parcels arriving from the United States. The postal service has handled over 120,000 packages arriving from the states in the first six months of this year alone – that is up from 70,000 during the same period last year. Ivo Mravinac is a spokesperson for Czech Post, he thinks the glut of incoming packages is down purely to economics:

“The dollar has taken a big hit against the crown and Czechs have done two things. One, they have become increasingly interested in internet shopping and two, they have realized that they can make big savings buying foreign goods, especially from the United States. And this has had a knock-on effect on the number of parcels we are receiving from America. In May 2007, we received 4,900 parcels from America, in May 2008, that number was up to 7,500.”

Couriers such as DHL and UPS back up Mr Mravinac’s statistics. DHL says it has experienced a 99 percent rise in the number of American parcels it handles.

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