Royal Mail paid a total of £160,000 compensation to thousands of customers in Hounslow and Richmond in the UK who complained about problems with their deliveries last year, reports This Is Local London.
Read MoreRoyal Mail’s national First Class quality of service in the UK was well above target in July despite localised industrial action by the CWU, reports the postal service.
Read MoreMillions of letters are being delivered late in the UK, but Royal Mail claimed it was beating the wave of postal strikes across the country, report the Daily Mail.
Read MoreMike Liston, Chairman & Ian Carr, Managing Director Postal Business
Mail & Express Review 2009
Michael Herson, Managing Director, The Strategy Works
Mail & Express Review August 2009
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