Tag: Royal Mail

Singapore hosts 15th ASEAN postal business meeting

Posted by | Oct 23, 2008 | |

Singapore’s Minister for Information, Communications & the Arts, Dr Lee Boon Yang, opened the 15th ASEAN (Association of Southeast Asian Nations) Postal Business Meeting (APBM), hosted by Singapore Post (SingPost).

About 50 delegates from the 10 ASEAN countries namely Brunei Darussalam,
Cambodia, Republic of Indonesia, Lao People’s Democratic Republic, Malaysia, Union
of Myanmar, Republic of the Philippines, Singapore, Thailand and the Socialist Republic
of Viet Nam, as well as ASEAN countries ie People’s Republic of China, Hong Kong,
Japan, India and the Republic of Korea, are attending the meeting in Singapore.
Meetings

The Singapore Meeting will begin with the election of the new Vice-Chairperson and the
adoption of the business timetable. Malaysia holds the chairmanship of the ASEAN
Postal Business Meeting.

During the two-day Meeting, senior postal officials from the 10 ASEAN countries will
receive updates from the 24th Universal Postal Union (UPU) Congress and its impact on
ASEAN, and will discuss the leveraging on Singapore and Indonesia, both of which were
recently re-elected into the Postal Operations Council (POC), as the conduit for
UPU/POC information between the ASEAN members and the UPU/POC, as well as
establishing funding projects that can reinforce ASEAN’s collective competitiveness as a
region, so as to realise equitable and sustainable growth. The meeting will also provide
updates from the previous meeting held in Philippines on 4-5 September 2007.

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Post-Switch – Royal Mail most inefficient operator in Europe

Posted by | Oct 23, 2008 | |

Post-Switch says that Royal Mail has failed to react to the commercial world, describing it as one of the most inefficient operators in Europe.
Jonathan DeCarteret, Senior Market Analyst at Post-Switch, says that Royal Mail, under threat from competition, a ballooning pension deficit, shackled to a trade union and a conspicuous lack of innovation has put the USO (universal service obligation) in financial deficit and under threat.

“Royal Mail is one of the most inefficient operators in Europe and there is an urgent need to modernise, streamline, cut costs and compete on customer service. There is a general consensus that Royal Mail has failed to shake off a culture of complacency that reigned under monopoly protection and there is a real need for a culture of change that is about customer obsession and innovation. Royal Mail need the commercial talent to create new revenue streams and take advantage of a liberalised European postal market.” he said.

His remarks follow the announcement by Royal Mail this week that the pension deficit has grown and the universal service is now seriously in the red. The Hooper review, to be released imminently, is expected to recommend a radical shake-up of the Royal Mail, including part privatisation of the delivery network.

In a closed door speech on the Independent Review of the Postal Services Sector, Richard Hooper stated that “The situation in the postal services sector in the UK is and remains untenable”.

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Royal Mail: Half year trading statement 2008-09 (UK)

Posted by | Oct 23, 2008 | |

Royal Mail Group’s operating profit more than doubled from GBP 86 million to GBP 177 million in the first half of the 2008-09 financial year compared to the same period the previous year despite a further fall in mail volumes, the company announced today.

The strong financial performance came alongside a rise in customer quality of service with the most recent figures showing the vast bulk of mail hitting or exceeding its targets.

Operating profit grew by GBP 91 million in the first half of the year compared to the same period last year. The company’s continued focus on reducing overheads as competitive and economic pressures mount played a significant role in the financial uplift with reductions in IT and other costs in the Post Office network and efficiency gains in the Royal Mail Letters business.

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GLS Austria claims "Express-Parcel" is 100 pct on-time

Posted by | Oct 23, 2008 | |

GLS Austria said it has recorded a continuously growing demand for its “Express-Parcel” service introduced in February this year and is achieving 100 pct on-time delivery within the defined time-frame.

Nine months after the introduction of the service, the shipment volumes are steadily growing at double-digit rates, the company said in a statement. Next-day delivery by 17:00 is the standard option of the express service. Similar to basic parcel delivery, Express-Parcel can be combined with various additional services such as complementary insurance as well as time-definite and Saturday deliveries.

The special feature of the Austrian express product is its integration in the company’s parcel system.

According to GLS Austria, the 12:00 delivery is the most popular service option accounting for about 40 pct of all GLS express shipments nationwide.

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Firebox signs deal with Royal Mail Sameday (UK)

Posted by | Oct 22, 2008 | |

Online gadget retailer Firebox.com has signed a deal with Royal Mail’s Sameday service to offer customers within the M25 an extra delivery option in the run up to Christmas. The Sameday service offers those within the M25 delivery between 6pm and 9pm if they place an order before 2pm.
Firebox.com already offers a range of delivery options including Royal Mail’s Local Collect service, which allows customers to ask for an item to be taken directly to a Post Office branch if they know they will not be at home to receive it.

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