Tag: Royal Mail

Postcomm Annual Report 2007/08

Posted by | Jun 25, 2008 | |

Postcomm Annual Report 2007/08Postcomm’s latest annual report sets out details of our strategy:

– Universal service. Ensure the continued provision of an affordable universal postal service.
– Protecting customer interests. Where they have little effective choice, Postcomm will ensure customers benefit from an affordable universal service and adequate protection in terms of prices and service quality.
– Promoting sustainable competition. We aim to provide customers with choice through efficient and sustainable competition between postal operators.
– Advising on the post office network. We aim to ensure that government decisions on the future of the post office network are informed by Postcomm’s research, information and advice.
– Building effective stakeholder relations. Our stakeholders range from major mail customers and operators to Government departments, trade unions, Postwatch, Parliament and the devolved administrations. We aim to maintain and support strong relationships with all stakeholder groups through proactive communication and the sharing of information.
– Using and developing resources effectively. We want to be an effective, efficient organisation, with a highly committed and motivated staff that is continually improving and regarded as “best in class” in comparison with our peer group of other regulators.

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GLS signs up MNG as Turkey partner

Posted by | Jun 25, 2008 | |

GLS has improved its coverage of Turkey, including faster transit times, by signing up MNG Kargo as its new network partner for the fast-growing market.

MNG Kargo has been realising nationwide parcel distribution for all GLS companies since May 2008. Beginning in July, it will feed parcels from Turkey into the pan-European GLS network, the Royal Mail parcels subsidiary said.

The Istanbul-based company, with 2,000 vehicles and over 6,000 employees, is the third largest provider on the Turkish CEP market, according to GLS. MNG Kargo has a nationwide network of 26 hubs and over 600 branches, as well as 1,150 mobile service stations covering remote regions.

In addition, it is the only company in Turkey that has eight of its own freight planes to handle parcel and express distribution. By combining air and road transports, MNG Kargo realises deliveries for standard parcels within 24 hours for distances of up to 1,000 kilometres. Deliveries to more distant national destinations take 48 hours.

Within the framework of the new partnership, regular delivery time for parcels departing from GLS’ European hub in Neuenstein (Germany) to Turkey was reduced by one day. GLS parcels shipped from the GLS European hub are now en route for two to three days. Shipments that arrive at the hub on the evening of the first day from different European countries are shipped via airplane to Istanbul the next morning. Customs clearance usually takes place that same afternoon; delivery commences the following day.

Like all network partners, MNG Kargo is linked to the GLS pan-European IT system. Since the individual code of each parcel is scanned at each interface in Turkey, seamless Tracking & Tracing is guaranteed.

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EU's McCreevy urges rapid implementation of postal directive

Posted by | Jun 24, 2008 | |

European Union internal market commissioner Charle McCreevy has called for the rapid implementation of the European Commission’s postal directive into national legislation.

Speaking at a conference on postal market reform, he said member states’ complacency about the transposition period of the directive will only lead to delay.

The commissioner said the directive’s transposition will be a ‘test’ for member states and the commission as to whether postal reform is taken seriously.

The EU executive’s postal services directive, which liberalises the letter mail market, aims at opening up the European market in 2011. New member states have until 2013 to implement the legislation.

McCreevy said a level playing field was a ‘pre-condition’ for a true internal market of postal services, yet there are different interpretations over its definition.

‘In the worst-case scenario, the transposition period is used to invent creative market entry barriers. Barriers that are then concealed under a blanket which is inappropriately called a level playing field. Paying lip service to free markets and introducing protectionism through the back door is not acceptable,’ he said.

The commissioner stressed the smooth transition to a level playing field will require strong national postal regulatory authorities.

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Royal Mail 'burdened by over regulation' (UK)

Posted by | Jun 23, 2008 | |

Speaking on Jeff Randall Live, Adam Crozier said he would welcome tougher competition, but he called for less control – saying the current system is untenable.

He added: “The way the market is regulated has to change. The way the market is being regulated is not benefiting customers.”

Talking about the challenges facing the Royal Mail, he said: “We still face some huge risks.

“We have a declining market because people change the way they communicate and we have a huge pension deficit.”

Earlier this year an independent review into Royal Mail described its business model as unsustainable.

Adam Crozier maintained his commitment to running a commercial business with a social heart.

He said the universal service – the one price goes anywhere service – remained a key part of the Royal Mail.

“It remains the backbone of all the economic and social cohesion of the country. If that doesn’t work the whole thing falls about,” he stressed.

But he warned that the universal service was losing money and the current regulation system was not working and had to be changed.

There could also be more job cuts for Royal Mail staff.

In the last few years, 50,000 staff have been laid off and Crozier said there would be more substantial cuts as machines replace people.

“It’s all designed to improve the quality of service for our customers – both social and business.”

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Royal Mail Group raise over GBP 1 Million Pounds (UK)

Posted by | Jun 23, 2008 | |

In 2005, the Royal Mail Group signed a three-year campaign agreement with Help the Hospices, which was the company’s first national charity partnership. The fundraising target was GBP 1m.
Royal Mail Group offices, mail centres, Post Offices and Parcelforce depots raised funds for hospices in their local communities. About 300 community coordinators were recruited from all parts of the company to organise events such as bike rides from London to Paris and Land’s End to John O’Groats, bring-and-buy sales and local cake bakes. The group also raised funds by sponsoring the Help the Hospices team in the 2006 London Marathon and encouraging more staff to enter its Payroll Giving scheme. Royal Mail Group matched the amount raised by staff with two donations of GBP 250,000.
The company also launched a series of national fundraising projects, including a Help the Hospices stamp, the first ever to carry a charity message. A book of photographs taken by postmen and women on their rounds was published, with the proceeds going to the charity, and novelty marketing items such as reindeer food and Christmas angels were sold in Post Offices. Customers were also encouraged to donate leftover travel currency at foreign exchange counters.
The campaign raised GBP 1,966,000, almost double the original fundraising target. The number of Royal Mail group staff donating to the charity through Payroll Giving increased by more than 1,200 per cent.
This partnership is a winner for both parties: the company is committed to making a difference to the communities and also supports a national cause that touches the majority of its customers, and the charity raises both its profile and much-needed funds.

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