Tag: Royal Mail

Royal Mail Chairman moves to Canada role

Royal Mail Chairman Allan Leighton has been named President of Canada’s biggest supermarkets chain, the troubled Loblaw.

Leighton is already Deputy Chairman of Loblaw, which is locked in battle with US rival Wal-Mart for market share.

He replaces Mark Foote, who is leaving along with Chief Financial Officer William Wells.

Leighton was Chief Executive of Asda before being recruited by Loblaw in 2006.

He takes the reins at a difficult time for Loblaw, whose bottom line has suffered from the price war with Wal-Mart.

The company said the executive changes come at a ‘crucial juncture’ but added that they will bring ‘more focus and clarity in our leadership structure’.

The chain’s profit has been stagnant at best for more than two years.

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Postcomm to review final mile delivery plans (UK)

Postcomm is reviewing the barriers postal operators face in the final mile delivery, due to the decline of competition since the postal market fully opened up in 2006.
Postcomm will explore whether competition in delivery is necessary to provide benefits to customers and, if so, seek to identify the key barriers to entry for delivery competition.
The postal regulator is assessing the potential benefits to ensure a healthy universal service and to support a range of reliable, innovative and efficient postal services.
While competition through access agreements has developed quickly since Royal Mail negotiated the first agreement in 2004, competition in delivery has declined for the last two years.
Postcomm has already identified a number of possible barriers, such as Royal Mail’s VAT exempt status, behaviour and redirection of mail. The regulator will also be seeking views on new and emerging issues affecting the growth of competition in delivery, such as market uncertainty, zonal access requirements, customer purchasing behaviour and limitations of using alternative networks.
A proposal will be issued in August 2008.

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TNT tops Royal Mail on branding

TNT has been classed a Business Superbrand ahead of rival Royal Mail in a recent YouGov survey of the UK’s strongest B2B brands for 2008.

The survey was commissioned by Business Superbrands UK Ltd and canvassed the views of more than 1500 business professionals. Within the list of top 500 brands, TNT is ranked 118, 22 places ahead of Royal Mail, its leading competitor in the UK postal market.

The announcement comes as TNT Post, celebrates its fourth anniversary of becoming a downsteam access provider in the UK mail market. Since signing the agreement in April 2004, TNT Post has made great strides in its mailing proposition for UK businesses. In the last 12 months, TNT Post’s downstream access business has experienced more than a 60 per cent growth in its mailing volumes and the company now delivers an average of 160 million items a month. With its broad range of services, TNT Post enables both businesses large and small to benefit from the high quality and innovative services that competition has brought to the postal market.

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Postcomm – financial penalties

Postcomm has revised its statement of policy in relation to financial penalties (‘statement of policy’).

Under the Postal Services Act 2000, Postcomm has the discretionary power to impose a financial penalty on a licence holder that has contravened – or is contravening – one or more of its licence conditions. Postcomm must prepare and publish a statement of policy, in relation to imposing a penalty and the amount of that penalty.

Postcomm published its current statement of policy in February 2002. Since then, Postcomm has imposed four financial penalties on Royal Mail and there have been a number of significant changes in the postal services market, including the full opening of the market in January 2006 and the adoption of a new price control for Royal Mail in April 2006. Postcomm said, at the time the statement of policy was introduced, that it would consider revising the statement in the light of experience in its application. Postcomm decided that it should consult on revising its statement of policy.

The consultation document was published on 8 August 2007 and sought views on a proposed revised statement of policy.

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UK keeps a digital distance

Whether it is sacking staff by text message or dumping your partner by email, digital communication has made us a nation of cowards, according to a new report out today from Post Office Telecoms.

The findings show that many UK residents are maintaining that famous British reserve by relying on text messages and email to get themselves out of sticky situations – with 73 per cent of people admitting to delegating difficult tasks at work by email and text, and 52 per cent using these forms of technology to contact new business prospects.

The report shows that one in four young people* think it is appropriate to call into work sick via email or text message, with one in seven admitting to having done so in the last 12 months. It also reveals that 3 per cent of UK adults even admit to ending a relationship by text message in the last year.

The report, called ‘Etiquette in the Digital Age’, is authored by etiquette expert Liz Brewer, whose credits include ITV’s ‘Ladette to Lady’.

Stewart Fox-Mills, head of telephony at the Post Office, said: “Digital technology is constantly giving us new ways to communicate, which enriches our day to day lives. But we’ve found that many people are in fact using modem technology to keep a ‘digital distance’ and avoid face-to-face or verbal confrontation.

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