Tag: Royal Mail

Business Direct signs 3-year deal with Parcelforce Worldwide (UK)

Posted by | Mar 27, 2008 | |

Business Direct Group plc has signed a 3-year deal with Parcelforce Worldwide, part of the Royal Mail Group, for access to Business Direct’s network of over 4,200 ParcelXchange intelligent locker secure drop-boxes. The agreement will provide Parcelforce with a pre-8 a.m. in-night delivery service to complement its existing extensive portfolio of services.

Nick Landon, Head of UK Marketing and Commercial Strategy for Parcelforce Worldwide, said, “This deal will allow sectors such as High Tech, Utilities and Medical Industries, or any field-based technician or engineer, to receive deliveries 24/7 at any of Business Direct’s ParcelXchanges throughout the UK.”

Nick Landon went on to say, “When deciding on whom to use for this service, we needed to be confident that they could meet the current and future needs of both our business and that of our customers. The addition of the well established ParcelXchange network facility gives Parcelforce Worldwide greater competitive advantage, by extending our supply chain capability in Pre-8am secure field delivery and collection points.”

Paul Carvell, CEO of Business Direct, stated, “ParcelXchange goes from strength to strength. I am delighted that Parcelforce has joined two of the other leading express carriers in the UK, in DHL and TNT, in choosing ParcelXchange to add to its service offer.”

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British CIOs adjust to laws covering disabled workers

Posted by | Mar 27, 2008 | |

Disabled people have so far lost out on many of the benefits that technology has brought. But changes are on the way

Technology is supposed to make it easier for everyone to live and work, but for the 10 million disabled people in the UK, many of whom find it difficult to use a conventional keyboard and screen, life is much harder than it need be.

Everyday business activities such as accessing information or using email are complicated or impossible for those with physical or sensory impairments, because websites and in-house systems cannot be adjusted to cater for their needs.

On the face of it these adjustments seem simple enough: the ability to make text bigger, change colors, have onscreen text read aloud or to plug in special hardware and software. In fact many alterations that disabled people need can be achieved just by changing Windows settings.

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Post Office Decision Following Additional Consultations In East Essex And Suffolk

Posted by | Mar 26, 2008 | |

Post Office Ltd today announced its decision on the future of three East Essex and Suffolk Post Offices, following a six- week public consultation ending on February 14 2008.

In October 2007 Post Office Ltd developed and published a local area plan proposal for the East Essex and Suffolk area, setting out the changes it proposed to make as part of the implementation of the Government decision to reduce the UK wide network of Post Office branches by up to 2,500 from its current level of more than 14,000 while continuing to provide funding to support a more sustainable network in the future.

As a result of feedback received during the local six-week public consultation Post Office Ltd amended its proposal by deciding not to proceed with the proposed closures of Fore Street, Honeycroft Lawford and Warley Road Post Office branches and proposing the closure of Henham Stores Post Office branch, High Street, Henham, CM22 6AS; Kersey Post Office branch, 4, Vale Lane, Kersey, Ipswich IP7 6EH and Little Bentley Post Office branch, Dysons Textiles, Bentley Manor Barns, Church Road, Little Bentley, CO7 8SE.

The closure of these three Post Office branches is confirmed today.

During the consultation Post Office Ltd received more than 140 responses about the Post Offices.

The main concerns raised in relation to the proposed closure of Henham Stores Post Office branch were that the closure would affect the local community and could result in the closure of the associated shop. Respondents also commented about lack of transport in the area.

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Postal union's plea to businesses (UK)

Posted by | Mar 26, 2008 | |

Postal workers have sent letters to firms asking for support over the proposed closure of a sorting and delivery office.
The Communication Workers Union (CWU) sent letters to about 350 firms in Stoke-on-Trent over the closure of the Royal Mail office in Leek Road.

It says closing the depot will delay post and be bad for the local economy.

Royal Mail says it is looking for a new office to improve service to customers as well as staff working conditions.

Andy Plant, of the CWU, said it had already received about 60 responses from firms.

“Every single one registered their concern over the removal of services from Stoke-on-Trent,” he said.

Mr Plant said the closure would cause delays to postal deliveries.

“There will be delays in the pipeline – in orders, cheques – which will have an impact on these local economies, ” he said.

‘Downturn in quality’

The union says the move would mean all of Stoke-on-Trent’s post being sorted in Wolverhampton.

Mr Plant said about 70% of Stoke-on-Trent’s post was now sorted in Wolverhampton which had led to “downturn in the quality of service over the last 10 years”.

Royal Mail says the move would mean mail being processed in Wolverhampton but that a suitable site for a delivery office had not been identified but was “likely to be within the Stoke/Hanley” area.

Royal Mail’s Area General Manager Tom Willis said: “The additional space will also allow us to make our delivery operation run as smoothly as possible with the end result of improving the service we provide to our customers across the region.”

Royal Mail also says there would be no compulsory redundancies as a result of the move.

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Consultation Starts On Changes To Post Office® Network – Post Office Ltd announces plans for Norfolk and West Suffolk

Posted by | Mar 26, 2008 | |

Post Office Ltd today opened a six week local public consultation on its Area Plan for Norfolk and West Suffolk. In line with the criteria and factors set by the Government in its response document, DTI The Post Office Network, Government Response to Public Consultation May 2007 (www.dti.gov.uk/consultations/page36024.html) the Area Plan proposes future provision of Post Office® services through a network of 336 branches across the area, including establishing eight new outreach services, resulting in the closure of 61 existing branches.

Under the proposals 98.1% of the area’s population will either see no change to their nearest branch, or will remain within one mile (by road distance) of an alternative branch.

Post Office Ltd is proposing to establish eight new outreach services in the Norfolk and West Suffolk area, which would use innovative ways to continue to provide Post Office® services – particularly in smaller communities – where the existing branch is proposed for closure.

Possible types of outreach service in the area could include a mobile service visiting small communities at set times, a hosted service operated within third party premises for restricted hours each week, or a partner service within the premises of a local partner (such as a pub landlord).

The detailed Area Plan proposal for Norfolk and West Suffolk is now available.

To obtain a copy visit www.postoffice.co.uk/networkchange or write to Post Office Ltd at Freepost Consultation (no stamp required) or email [email protected]. Post Office Ltd is now seeking views on the proposed future service provision in the area including in particular views on access to Post Office® services, the accessibility of alternative branches to those proposed for closure and the appropriate form of outreach service to be provided. Consultation is due to end on June 2 2008.

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