Tag: Royal Mail

Austrian Post appoints new Management Board member

The Supervisory Board of Austrian Post formally appointed Mr. Carl-Gerold Mende to the Management Board with management responsibility for the Parcel & Logistics Division. He will begin work in the middle of June 2008.

Carl-Gerold Mende has been named a Member of the Management Board of Austrian Post for a period of three years, with the option of being granted an extension of his employment contract for an additional two years.

Carl-Gerold Mende, with a university degree in business administration, most recently worked for Royal Mail Group Ltd since 2004 as a member of the divisional managing board for the letter mail segment and Director of its International Division, which he transformed into a profitable and sustainable source of growth.

After a short stint as operations agent at Frankfurt Airport, Carl-Gerold Mende began his career with DHL and was later named group manager. In 1985, he took a job at Federal Express Europe Inc., where he led the German management of the “Central District“. At the same time, he concluded his studies in business administration at the University of Applied Sciences in Rendsburg. In 1993, Carl-Gerold Mende was named to the management board of General Parcel Logistic. As Managing Director, he was intimately involved in building up Europe’s largest parcel delivery service. In the years 2001 – 2004, he served as Senior Vice President of GLS Holding in Amsterdam before assuming the position of International Director of Royal Mail in London.

He also represented the interests of Royal Mail as a Member of the Advisory Council of G3 Worldwide (Spring) BV (a joint venture company established by TNT, SingPost and Royal Mail).

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CWU Cannot Reverse Pension Reform

The CWU ballot on Royal Mail pensions rolls on. I have more than a hunch that the CWU made a major blunder during the last pay deal talks and over the next few weeks, it will become abundantly clear that that is exactly what has happened.

Royal Mail gave the assurance to CWU leader Bill Hayes that workers opinions would be taken into account and the CWU would be consulted. Hayes interpretaion of that was that nothing would be pushed through without his and Dave Ward’s say so and the pair of them went off smiling, thinking everything was fine and they had set the pension apart from the pay deal. The pay deal was ratified with that impression.

The fact is, Royal Mail HAS consulted workers – it invited everyone to put forward their views and it has talked to the CWU. I’ll admit its not what the CWU thought would happen, but when this is presented to the Trustees, Royal Mail will in fact have met the meaning of the consultation process in full and it will probably be accepted on that basis. This is precisely what Hayes said in a recent circular to reps. It is peppered with bullet points and makes it plain that the CWU isn’t exactly happy abut the pension revision, but if you go through it, CWU HQ don’t appear to have any weight to object to this – other than a threat of upping their campaign – whatever that means.

Royal Mail will have consulted with some of the sharpest solicitors around and it is unlikely that the CWU will have matched that level of expertise. Whether it was down to limited finances or poor legal advisors on the CWU’s part is unimportant, but RM have never at any point said that they would let the CWU decide on how the pension issue shoud be solved – not in any official statement or even in the wording of the finalised pay deal.

We already have at least one example where last year, the CWU had to cover their tracks when the notice given of one bout of inustrial action did not comply with the law and Royal Mail were not only quick to pick up on it, they filed an injunction. The legal advisors that Royal Mail use are very hot on wording and small print and in my view, the CWU was in way out of its depth last year. We had a long phase of both sides refusing to budge until one particular meeting – after which the CWU suddenly changed its tune. You go figure that one, but chances are, Royal Mail laid out the figures that showed the whole picture in terms that Hayes and Ward could understand and they then realised that the strikes were not going to get them anywhere. The deal was closed fairly quickly after that.

Theres also the problem of lost business every time there is a strike. If workers decide to engage in one-day stoppages or head for picket lines, Royal Mail will lose more contracts through downstream access – not to mention the support of customers.

The CWU will continue to make lots of noise, as indeed it has to, but the most workers can expect is a small sweetener after private meetings between the CWU and RM bosses. Despite the talk of strikes, few workers see any merit in another and even if they did, it won’t change the need to restructure a pension scheme in massive debt. Royal Mail’s pension scheme isn’t the only one struggling and many have collapsed – few if any of those people will see their money again. Like the last deal, Hayes will do his best to find some small nugget to present to CWU members as evidence of victory but thats about all.

The hard-liners are tough enough to march enmasses with Burslem blowing in their hair, but Royal Mail isn’t the only operator out there now any more. It may be the biggest final mile service but it is already delivering mail for other companes at less profit – it really doesn’t take a genius to see that the trend will continue and at an even faster pace if workers opt to stand outside delivery offices doing nothing.

Things might have been very different if Royal Mail was the only mail handler operating in the UK but with new postal

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Royal Mail hands top role to Alex Smith (UK)

Royal Mail has promoted Group Strategy Director, Alex Smith, to the role of Strategy and Commercial Director.

Royal Mail’s UK Marketing Director, Alex Batchelor, who was ranked 28th in Marketing’s 2007 Power 100, and sales director, Mark Thomson, will now report directly to Smith. Royal Mail claims the pair’s roles are unaffected by his appointment.

Smith will now oversee Royal Mail’s review of both its above- and below-the-line ad accounts, which are currently held by Abbott Mead Vickers BBDO and Proximity respectively.

A Royal Mail board member, Smith joined as Group Strategy Director in 2004. Before this, he worked as a consultant for McKinsey & Company for 17 years.

Batchelor, a former Unilever and Orange marketer, joined Royal Mail in 2005.

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New postal service to help housing organisations go green

The social housing sector could save up to 58% on mail delivery costs and significantly reduce its carbon footprint with a brand new Postal Services deal launched by Procurement for Housing (PfH).

PfH’s market research showed that housing organisations send an average of 194 letters per day, each spending in the region of GBP 40,856 per year on the stationery, printing, collecting, processing and postal costs all involved in sending mail. As a whole the sector spends over GBP 139 million per year on mailings.

Research indicated that there was little awareness in the sector of the true total cost of sending mail via ‘traditional’ routes and there was a lack of understanding about other mail options now available through advancements in technology and process.

PfH’s Postal Services Agreement will help housing organisations reduce their environmental impact by decreasing their transport requirements. This is done through electronic mail, a service which uses email to transmit documents for the greatest part of their journey before they are printed, folded, enveloped, addressed and sorted at the supplier’s plant, ready for final delivery.

This electronic mail service eliminates the hidden costs associated with mail production, printers, toner, stationery and franking – providing an alternative to traditional postal collections. Housing providers reduce their postal costs and increase their control over spend on mail. Staff can concentrate on their core activities rather than collating mailings.

Housing organisations using the Postal Services Agreement can make up to 58% savings on the true cost of sending one letter by using PfH’s electronic mail service.

Significant savings are also available on traditional mailings, with PfH’s prices 40% less than normal franked 1st class deliveries and 13% less than normal franked 2nd class deliveries.

Three suppliers have been appointed to the Agreement – Inkfish in partnership with hybrid mail specialist DeskDirect Global, Royal Mail and TNT Post. Royal Mail and TNT offer traditional mail services such as local and national collections, mail sorting options and secure deliveries through the Agreement.

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Decision on Highlands of Scotland Area plan

Post Office Ltd today announced decisions on the future of Post Office® branches across the Highlands of Scotland, following a six week public consultation ending on 18 February.

Post Office® services will be provided through a network of 181 branches, which supports the national accessibility criteria introduced by the UK Government and ensures that 99.5% of the area’s population will either see no change to their existing branch or will remain within one mile (by road distance) of an alternative branch.

The plan confirmed today (March 11 2008) means that 17 branches will close in the area, with the first closures scheduled to take place in April 2008. These branches were detailed in the Area Plan proposal published on 8 January 2008. In addition, Post Office Ltd is also confirming the creation of 11 outreach post office services.

One branch originally proposed for closure – Pulteneytown in Wick – will now remain open following a review of the issues raised during consultation. These issues related to local demographics. Post Office Ltd was concerned that the closure would severely disadvantage vulnerable groups in the area and that alternative branches were not sufficiently easy to reach. There are no proposals for any further closures in the Highlands area plan.

These decisions have been reached after consultation and Postwatch, the consumer body representing Post Office® customers, has verified the correct consultation procedures were followed.

During the six-week local public consultation, Post Office Ltd received around 1,500 responses and attended 12 meetings with customers and their representatives to understand customers’ concerns. This was to ensure that all information provided by customers formed part of the final decision regarding each affected branch.

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