Tag: Royal Mail

Royal Mail make changes to collection plates (UK)

Royal Mail is making changes to collection plates as a result of two separate initiatives, namely:

Sunday and bank holiday collections – changes to collection plates

Part of the agreement given by Postcomm to Royal Mail’s request to stop Sunday and Bank Holiday collections was for Royal Mail to amend the information on the collection plates.

Postwatch has been advised by Royal Mail that the removal of all references to Sunday and Bank Holiday collections to its collection plates will be completed by 25 February.

Changing collection plates to show final collections as close to 12.00 midday (Monday – Friday) as possible

In response to Postcomm’s Decision Document on its review of Royal Mail’s collection and delivery times Royal Mail has undertaken a review of collection points that have a collection time before 12:00 midday (Monday – Friday) to move as many back to midday or later where it was reasonably practical and make economic sense to do so. However, there will be some instances where it may not be possible in every instance due to practical and commercial restraints (further details are attached).

Royal Mail has advised us that all reviews are due to be completed by end of February/early March.

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Royal Mail – Digital tracking rolled out (UK)

As part of its ongoing modernisation plan, Royal Mail is to equip its workforce with mobile devices aimed at improving the accuracy and reliablty of its abilty to track items.

Royal Mail is currently looking for a contractor to manage the servicing and updates required. 130,000 will be in use once the system is up and running.

Similar devices are already being fitted to its fleet of vans, enabling delivery offices to track the progress of its collection and delivery service. Other postal operators are already equipped with scanning devices which cut down on the time involved in writing confirmaton sheets which in turn helps make deliveries and collections more efficient.

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Post Office attracts GBP 3 billion in savings (UK)

Post Office Financial Services has attracted over GBP 3 billion in savings deposits and has won half a million car insurance customers, strengthening its position as one of the fastest growing financial services providers in the UK.

The success of Post Office’s instant access savings account – Instant Saver – is largely due to the consistently good rate it offers customers (currently 5.75 per cent). And a guarantee to remain within one per cent of the base rate for the life of the account – one of the best deals available on the high street.

Post OfficeCar Insurance offers drivers great value cover through a panel of insurers to search for the best deal. This, along with offers of GBP 50 cash back or one month free, has resulted in more than 500,000 policies for the Post Office since launch in July 2004.

Post Office Van Insurance – which is aimed at small business owners – is also booming, hitting over 12,000 sales in just under a year, taking it well on the way to having the biggest market share for this product.
This week Post Office also reached significant motor insurance milestones. Post Office Car Insurance policies now exceed half a million and Post Office Van Insurance has achieved more than 12,000 sales in less than a year.

Post Office Financial Services is a joint venture between the Post Office and Bank of Ireland, which has strived to offer customers great value with fair and easy to understand products.

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Royal Mail plans mobile working for 130,000 (UK)

Royal Mail is planning to give more of its workforce mobile devices to link up remotely with various back-office applications in use across the organisation.

It has put out a tender for a framework agreement to supply mobile application, systems integration, service management and in-life management support for a pool of up to 130,000 mobile devices that it is yet to buy.

The framework agreement – a formal arrangement with suppliers to establish the precise terms of numerous linked contracts – will run for an initial two years with annual extension options available for a further three years.

The contracts up for grabs include one to provide project management and lifecycle assurance and another covering systems integration.

A third contract covers service management, including but not confined to incident management, problem management, change management, release management and security management.

The management of the 130,000 or so handheld devices is covered in a separate contract designed to keep the hardware working and up-to-date at all times.

Royal Mail has said it expects to engage in a “competitive dialogue” with up to five service providers before placing the contracts.

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24th UPU Congress changes location

Given the current situation in Kenya, the Universal Postal Union’s Council of Administration on Friday decided to change the venue of the 24th Universal Postal Congress from Nairobi, Kenya, to Geneva, Switzerland.
The UPU Congress was scheduled to take place in Nairobi from 13 August to 3 September 2008. The event attended by about 1,500 delegates from the UPU’s 191 member countries will now take place in Geneva from mid-July to early August; the exact dates remain to be confirmed.
A resolution adopted by the Council also recommends that Congress approve Kenya’s chairmanship of that Congress as well as the chairmanship of the UPU Council of Administration from 2009-2012. It will also recommend promoting Nairobi as the venue for the UPU Strategy Conference in 2010.
Kenya has not yet communicated its response to this resolution.
The UPU must hold a Congress every four years. The last one was held in Bucharest, Romania, in 2004. The situation in Kenya currently prevents the UPU International Bureau to work effectively with Kenya on continuing to organize a Congress in Nairobi. As a specialized agency of the United Nations, the UPU follows UN security rules. At the moment, the UN has implemented security phase II in Nairobi and phase III in the entire Rift Valley. As such, all non-essential UN missions to Kenya remain suspended.

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