Tag: Royal Mail

Decisions on the Future of Post Offices in East Yorkshire, Bassetlaw and North Lincolnshire Are Announced

Posted by | Dec 13, 2007 | |

Post Office Ltd announced decisions on the future of Post Office branches across East Yorkshire, Bassetlaw and North Lincolnshire, following a six-week public consultation which ended on 12 November.

Post Office services will be provided through a network of 336 branches, including 24 outreach service points, which supports the national accessibility criteria introduced by the Government and ensures that 99 pct of this area’s population will either see no change to their existing branch or will remain within one mile (by road distance) of an alternative branch.

The announcement today means that 42 branches will close in East Yorkshire, Bassetlaw and North Lincolnshire, with the first closures scheduled to take place in late January 2008. These branches were detailed in the Area Plan proposal published on 2 October 2007.

The replacement of 24 branches by outreach solutions was also confirmed in principle today subject to final agreement with Postwatch. Post Office Ltd is now working on finalising the details of the specific solution that replaces each branch, and this information will be published shortly. The outreach solutions could include a mobile service visiting small communities at set times, a hosted service operated within third party premises for restricted hours each week, or a partner service within the premises of a local partner.

Three branches originally proposed for closure – Bailgate in Lincoln, Brackenborough Road in Louth and New Hexthorpe in Doncaster – will now remain open following a review of the issues raised during consultation and of factors relating to geography, the availability of local transport and access to alternative branches, local demographics and the impact on local economies.

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Decisions on East Essex and Suffolk Post Office® Branches Announced

Posted by | Dec 13, 2007 | |

Post Office Ltd today announced decisions on the future of Post Office® branches across East Essex and Suffolk area following a six week public consultation ending on 19 November. Post Office® services will be provided through a network of 357 branches, which supports the national accessibility criteria introduced by the Government and ensures that 99 pct of the county’s population will either see no change to their existing branch or will remain within one mile (by road distance) of an alternative branch.

The plan confirmed today means that 47 branches will close in East Essex and Suffolk with the first closures scheduled to take place in January 2008. These branches were detailed in the Area Plan proposal published on 9 October 2007.

The replacement of 17 branches by outreach solutions was also confirmed in principle today subject to final agreement with Postwatch. Post Office Ltd is now working on finalising the details of the specific solution that replaces each branch, this information will be published shortly. The outreach solutions could include a mobile service visiting small communities at set times, a hosted service operated within third party premises for restricted hours each week, or a partner service within the premises of a local partner .

Three branches originally proposed for closure – Fore Street, Honeycroft Lawford and Warley Road (Hill) – will now remain open following a review of the issues raised during consultation. One of the proposed closures, Cretingham branch, will now be considered as a proposal for an outreach solution.

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Consumers bank on the post rather than online for managing finances

Posted by | Dec 13, 2007 | |

A new survey investigating the attitudes of UK consumers towards their finances has revealed that nine out of ten people (88 per cent) prefer to receive physical copies of bank statements through the letterbox rather than relying only on online banking.
The research, undertaken by the Henley Centre in conjunction with Royal Mail, has also revealed that when it comes to safe delivery of confidential information, seven out of ten (70 per cent) people trust the post more than email. In a time when consumer concerns about identity theft and the level of personal information held by organisations are running high, the issue of trust and security is a key factor when it comes to communicating confidential financial information.
The survey, “Beyond the Gate: Making a Statement,” provides an insight into household financial organisation and the role of the post in the changing media environment.
Despite the rise in internet banking, even those who do manage their finances online still rely on their posted bank statements to check their finances, with 68 per cent of internet bankers preferring to receive banking details through the door. The study also shows that the most common activity of online bankers is for checking balances with 86 per cent using websites to keep track of their spending.
Two thirds (67 per cent) of respondents say it is easier to read and understand details from a statement than a computer screen. It appears the posted statement plays a role more complex than information provision, as less than a quarter of consumers have printed out details of their financial status from the internet.
Other interesting statistics from the research include:
– 77 per cent like to receive details marketing new financial products and services through the post
– When researching new financial services, 15 per cent prefer to receive information through the post – almost as many as seek details from price comparison websites (16 per cent).

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Royal Mail stops grey fleet usage (UK)

Posted by | Dec 12, 2007 | |

The Royal Mail has confirmed that it is to stop its employees from using their own vehicles for work. More than 8,000 of the Royal Mail’s 120,000 staff currently use their own transport while at work.

They will be required to end the practice within the next two to three years and use alternatives provided by Royal Mail as part of a wider £1.2 billion upgrade investment.

According to a Royal Mail spokesman, delivery staff should never have to use their own vehicles, although it has become accepted practice in some areas.

However, on occasion, postmen and postwomen ask to use their vehicles to travel to and from their delivery route in preference to officially planned transport.

Approval is subject to an assessment by the local delivery office manager and considerations include insurance, health and safety and security.”

Despite these checks, the Royal Mail has said it will now insist that employees no longer use their own vehicles at work.
The Royal Mail said the initiative would take several years to complete, but that it had the backing of staff, especially after they had been presented with alternatives such as electric trolleys.

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Dieter Weng Appointed as New FEDMA Vice Chairman

Posted by | Dec 11, 2007 | |

Dieter Weng, the President of the German Direct Marketing Association (DDV), has been appointed as the new Vice Chairman of FEDMA at the Board meeting on 15 November.
The addition of Dieter Weng completes the FEDMA Executive Committee, which consists of the Chairman, four vice-chairmen and the Treasurer. Weng will keep this post until the FEDMA Annual General Assembly in April next year.
FEDMA is thrilled Mr. Weng has agreed to be a Vice Chairman. The FEDMA Chairman, Emma Lawson, said after the Board meeting “Dieter Weng will, with his knowledge and experience bring valuable input to the running of FEDMA”.
Weng has been the President of DDV since 2005 and is a consultant with a focus on coaching, path finding and communications. He is 61.
FEDMA is the unique voice of the European direct marketing industry. Its national members are direct marketing associations (DMAs) representing users, service providers and media/carriers of direct marketing. FEDMA also has more than 200 direct company members. Today, direct marketing strategies (via mail, telephone, Internet and direct response) are an essential tool for companies to approach, inform and retain customers, as well as providing customer relationship services.

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