Tag: Royal Mail

Crozier breaks cover on Royal Mail strike

The news that we may be in for weeks or even months more disruption to the postal service is not only a serious matter for businesses all over the country, it is also meat and drink to the Royal Mail’s increasingly aggressive rivals. A simple fact of modern commercial life – one which seems to have totally escaped the notice of the striking posties – is that every hour of disruption further weakens the Royal Mail’s already shaky prospects for long term recovery.

In an interview with Royal Mail’s Chief Excutive Adam Crozier, the stark revelation that the Royal Mail’s rivals are 40 pct more efficient and pay their staff 25 pct less that was the real take home message.
Unless its entire workforce wakes up to the reality of what those numbers actually mean, and to the fact that Royal Mail is no longer a state monopoly but has to earn its living these days like the rest of us, then none of them – from the sorting office to the boardroom – deserves to keep their jobs.

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Gordon Brown may inetervene to settle strike dispute

Gordon Brown yesterday threatened to intervene in the post strike if both sides cannot agree.

It came as 130,000 postal staff began a second 48-hour stoppage, which ends tomorrow.

And they threatened to walk out again next Monday in the row over pay, pensions and job cuts.

The PM said: “I want these people back at work. This is a disruption to people’s lives.”

He added that the Government was investing “a huge amount in the postal services” and he could not condone the strike.

Last night hopes of a breakthrough were dashed when talks to resolve the dispute broke down without agreement.

Business leaders urged the Communication Workers Union to abandon their action. They said it was harming business and the economy.

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Consultation starts on changes to Post Office network – East Essex and Suffolk

Post Office Ltd announces plans for East Essex and Suffolk

Post Office Ltd today opened a six week local public consultation on its Area Plan for East Essex and Suffolk. In line with the criteria and factors set by the Government in its response document, DTI The Post Office Network, Government Response to Public Consultation May 2007 (www.dti.gov.uk/consultations/page36024.html) the Area Plan proposes future provision of Post Office® services through a network of 340 branches across the area, resulting in the closure of 67 existing branches.

Under the proposals more than 99 pct of the area’s population will either see no change to their nearest branch, or will remain within one mile (by road distance) of an alternative branch.

In addition to the 340 branches which are proposed to remain in the East Essex and Suffolk areas, Post Office Ltd is proposing to establish 16 outreach services, which would use innovative ways to continue to provide Post Office® services – particularly in smaller communities – where the existing branch is proposed for closure.

Possible types of outreach service in the East Essex and Suffolk areas could include a mobile service visiting small communities at set times, a hosted service operated within third party premises for restricted hours each week, or a partner service within the premises of a local partner (such as a pub landlord).

The Government has already undertaken a 12 week national consultation before reaching a decision to reduce the UK wide network of Post Office branches by up to 2,500 from its current level of over 14000 while continuing to provide funding (subject to state aid EU clearance) to support a more sustainable network in the future. The proposals now published support the national accessibility criteria introduced by the Government.
Under the area plan proposals 92.7 pct of the area’s population will see no change in their nearest branch. A further 6.5 pct live less than one mile by road distance from the nearest alternative branch, with 2.7 pct within half a mile.

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Greater focus needed on creating a sustainable and viable UK post office network

Network needs a clear vision with a mix of products and services to attract and retain users
Post Office must capitalise on its brand strength and build more commercial partnerships
Research shows that mail is a unique selling point and potential growth area for post offices

Postcomm, the independent regulator for postal services, has called on the Government and Post Office Ltd to ensure that the sustainability of a viable post office network is their top priority once the current closure program is completed.

Postcomm does not regulate post offices but it does monitor and research developments in the network and provides independent advice to the Government. This is in the form of an annual report which is published today – entitled “A sustainable customer focused network” – along with supporting research on “Access to postal services”.

Among its recommendations, the regulator has identified that the network will need:

– a clear vision and a combination of commercial products and services that can attract and retain new customers – for example, Post Office Ltd has run trials with Argos, where customers were able to collect online purchases from their local post office, and is working on other propositions;
– more links with commercial partners who recognize and can benefit from Post Office Ltd’s brand strength – for example, its joint venture with Bank of Ireland to sell financial services which is attracting 50,000 new customers every month;
– stronger links with communities to identify ways in which they can work with Post Office Ltd and the Government to help sustain the provision of local postal services.

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Royal Mail Statement

Royal Mail said that it was disappointed and extremely concerned that intensive talks with the Communications Workers Union have not resolved the issues between us and that they have called for further strike action next week.

Royal Mail Chief Executive Adam Crozier said: “Over the last 8 days, and 30 hours of talks over the weekend alone, we have worked with the TUC and their General Secretary, Brendan Barber, and have been totally committed to finding a solution within the amount we can afford.

Royal Mail will be writing to the CWU later this week clearly setting out our position, and we remain available for talks.

Royal Mail also confirmed that during the latest strike action by the CWU the drift back to work among their members continues with more than half the typical daily mailbag being processed as usual.

We would like to thank all of our people who are supporting us during the dispute and doing all they can to keep the postal service moving and deliver the mail to our customers. We apologize to customers for any delay and inconvenience caused by the CWU’s strike action.

Royal Mail is also pleased that we have concluded a deal in principle with Unite/CMA, which represents 12,000 of our managers, over pay, modernization and pension reform. The agreement with Unite, like the pay deals already agreed with our people in Parcelforce and with our national network of sub postmasters, was reached without recourse to any industrial action.

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