Tag: Royal Mail

Royal Mail reports on postal samples' success

Posted by | Apr 11, 2007 | |

In 2006, 69% of consumers in the UK used a free sample that they received through the mail, and a further 37.6% redeemed a money-off voucher or coupon, according to a report published by the Royal Mail. This equates to more than 31.1 million free samples or money-off vouchers mailed by stores and brands that were used by consumers. A further 15% of consumers who received vouchers or samples requested more information, while an additional 36% at least read or examined the vouchers or samples before disposing of them. According to Bill Jenkinson, market development manager for Royal Mail, “This shows that free samples are appreciated by consumers and are very effective at driving product trial. Consumers also respond positively to money-off vouchers, whether by redeeming them or requesting more information.” The report, conducted by TNS for Royal Mail, interviewed a sample of 2,500 consumers that were representative of the country’s population.

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Prepare for turmoil in Royal Mail

Posted by | Apr 10, 2007 | |

Confrontation in Royal Mail is virtually guaranteed as the public sector pay curbs dictated by the government are combining with bosses’ determination to cut costs in order to compete against TNT and other private mail operators.

Across the public sector chancellor Gordon Brown has told workers they will get only a 2 percent rise. Postal workers are facing even worse.

As Socialist Worker went to press the pay offer remained “closed” – a secret between bosses and union leaders. Details were expected to be released this week, but there are already plenty of indications about what Royal Mail want.

According to leaks seen by Socialist Worker, there will be no (or a very low) basic pay rise. In order to get a lump sum of a few hundred pounds, workers will have to assist in plans to save around GBP 350 million in operating costs.

Over 20 conditions must be met to reach this 90-day business plan target.
Bosses also want the pension age to rise to 65.

Royal Mail has told CWU union officials that it is going to implement savings whether the union likes it or not.

Meanwhile the Daily Express reports that up to 50,000 postal workers could lose their jobs in the biggest cuts in the history of the Royal Mail.

Almost a third of staff in the letters division could be hit, on top of 35,000 jobs which have gone through redundancies over the past five years.

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GLS changes product names in France

Posted by | Apr 5, 2007 | |

GLS has changed the names of its products and services in France to bring them in line with the standard offers in 12 other countries on the continent.

The group has harmonised the names of its products across Europe in the English language and this will clarify its offers to clients, chief executive Rico Back said.

Next-day delivery of its Business-Parcel is available till 18.00 in France. Express-Parcel is delivered the second day (J+1) before 13.00, while Euro-Business-Parcel (formerly Euro Pass) is for rapid shipment throughout GLS’ 35-country network.

New services include: Pick&Ship, where parcels are picked up from destinations other than the client’s usual one; AddOnInsurance, for extra insurance cover of parcels; and DocumentReturn, allowing the return of documents in exchange for delivery of a parcel.

InNight-Parcel, InNight-SmallParcel and InNight-Solution provide urgent delivery, respectively, of packages up to 30kg, envelopes and parcels up to 2kg, and high security mail and documents, such as those between banks.

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Royal Mail Letters MD resigns over plan

Posted by | Apr 5, 2007 | |

Ian Griffiths, managing director of Royal Mail Letters, has resigned after the board rejected his business plan.

Mr Griffiths, who had been with Royal Mail only a year, is thought to have been resisting deep cost-cutting being demanded by the Government in return for about GBP 3.9bn in state support.

Regarded as number three in the Mail hierarchy, Mr Griffiths joined from GKN Automotive on a salary close to GBP 500,000 after his predecessor resigned just 18 months into the job.

A spokesman for Royal Mail said yesterday that Adam Crozier, the group’s chief executive, would run the letters operation until a replacement was found. “We will begin looking for a new person for the role going forward,” he added.

The departure creates yet more uncertainty at the Royal Mail, which is in the process of restructuring and in pay negotiations with unions.

The search is on for a new deputy chairman, who would probably then succeed Allan Leighton when his contract expires next March.

In February, Royal Mail announced that profits collapsed 86pc in the six months to the end of September from GBP 159m to GBP 22m. The company loses GBP 4m a week on its creaking network of post offices. For every stamped letter, sent mainly by individuals, it loses about 6p.

Royal Mail has argued that the opening up of the UK’s mail market last January has caused competition to flood in more quickly than anticipated, worsening its financial position.

Analysts say the root cause of the Royal Mail’s problems are its inability to control costs and its need to finance its growing pension fund deficit.
Royal Mail has seen several recent departures, including David Flowers, head of property, who left in January.

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Postbag full of Easter promise as Royal Mail predicts record card sending

Posted by | Apr 5, 2007 | |

Royal Mail predicts it will deliver over 14 million cards for Easter this year, the biggest postbag ever for the religious celebration and second only to Christmas in the volume of cards being sent!

Easter is now the second most popular calendar date for sending cards through the post after Christmas, surpassing its closest rival Valentine’s Day by nearly two million cards. Valentine’s Day is in third position (with over 12 million cards sent through the post) with Mother’s Day (12 million cards) and Father’s Day (with seven million cards) fourth and fifth respectively.

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