Tag: Royal Mail

San Francisco and Los Angeles International Service Centers to be awarded

Posted by | Feb 12, 2007 | |

The U.S. Postal Service’s San Francisco and Los Angeles International Service Centers (ISC) are being recognized for achieving the highest international standards of excellence in mail processing.

Each center will receive a Certificate of Excellence from the International Post Corporation (IPC), a cooperative association of 23 national postal administrations and operators from North America, Europe and the Pacific. The Certificate of Excellence is awarded only to international mail facilities that demonstrate top levels of quality, efficiency and teamwork while meeting customer needs.

Achieving certification is a year-long process including on-site reviews by the IPC to verify compliance with more than 140 items. Certification is awarded for a three-year period, with continual IPC validation that performance levels are maintained.

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Royal Mail preparing for election season

Posted by | Feb 12, 2007 | |

Royal Mail is in talks with Government authorities throughout the UK about their postal voting needs during the national assembly and local elections this spring.

A range of postal voting services are available to local authorities and national assemblies to help them with their time-critical election campaigns, with a range of delivery and return services that meet their specific needs. These include pre-sorted election returns to a specified selection, such as by ward or constituency, separation of election mail from normal postal items as well as timed deliveries and the return of postal votes on the polling day evening.

Royal mail has also developed a best practice guide to postal voting, which includes advice and information on the design and production of an election mailing through to distribution and returns as part of a four-stage plan to managing the process. This is available at www.royalmail.com/postalvoting

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Indian postal department (DoP) to use RFID for logistics posts

Posted by | Feb 12, 2007 | |

If all goes well, the postal department (DoP) will be the first organisation to use the radio frequency identification (RFID) technology for its express parcels and logistics posts. “We want to be the pioneer in the express industry to use the RFID technology,” John Samuel, general manager, business development and marketing directorate, said. To realise its dream, the department proposes to make huge investments in the cutting-edge technology. The department has already put forward a proposal of Rs 12,000 crore to the planning commission during the 11th Five Year Plan for its consideration. “Our aim is to provide high quality services and meet the business needs of our customers along with increasing the customer base. The department plans to allocate Rs 6,000 crore towards upgrading its technology,” Samuel added. He noted that the department plans to invest in technologies such as RFID and web-based customer response system. Leading post offices worldwide, including the US Postal Service, Royal Mail and Deutsche Post, have reformed themselves by investing in cutting edge technology. “The postal department with over 1.55 lakh post offices across India, is in the process of setting up a national data centre that would directly connect over 1,300 post offices nationwide,” a senior business development official said. “Computerisation of all the post offices will streamline the operations of the department. In addition, the department hopes to wipe out its budgetary deficit of around Rs 1,200 crore,” he added. The official said that the investment for the technological upgrade will be allocated out of the “planned fund.”

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Royal Mail offers free For Dummies® book on UK direct mail

Posted by | Feb 11, 2007 | |

The Royal Mail is offering free copies of “Direct Mail For Dummies®” which “provides the practical help and techniques you need to make mailshots work for you and your business”.

The 132-page book – it isn’t simply a PDF – includes tips and techniques for direct mail success, and is aimed at those with little or no experience of direct mail.

The title covers planning, execution and management of a successful mailshot. Appropriately for the Royal Mail, “it explains why direct mail is so successful and shows you how it can benefit your company in terms of customer relationships and your bottom line.”

While it is not directed at the charity sector, its content is likely to be just as relevant to charity staff as those at for-profit organisations.

To receive a free copy you simply need to register your contact details with the Royal Mail.

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UK Post office closure proposals update

Posted by | Feb 9, 2007 | |

Postwatch, the watchdog for postal services, urges customers to have their say on the future of the post office network by responding to the government’s consultation, due to close on 8th
March.

The government is proposing to close up to 2,500 post offices throughout the UK, establish new minimum access criteria to maintain a national network, put in place 500 ‘outreach’ services such as mobile post offices, and continue to fund the rural network to 2011. These proposed changes seek to address the network’s current difficulties, with 90 percent of rural branches failing to make a profit, revenue from government transactions falling by GBP 68 million last year, and overall financial losses for the network expected to rise from GBP 111 million to GBP 200 million this year.

Commenting on the consultation, Millie Banerjee, Chair of Postwatch, said:
“The government’s proposals signal a massive change for the post office network, and anyone who uses these services should take an interest in the consultation.

“Postwatch has been urging the government to take action to address the current problems and to put in place a sustainable way of meeting customers’ post office needs. We therefore welcome the opportunity the consultation gives to contribute our thoughts on the appropriate next steps.

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