Tag: Royal Mail

Royal Mail – New mail products reward correct addresses

Royal Mail has announced a number of new benefits for customers, including discounts for large business mailings using correct addresses.

A new product, Cleanmail Advance, has been launched by Royal Mail as a way to provide a financial incentive to business mailers in ensuring that their mailshots carry the correct addresses.

Through the Cleanmail Advance product, customers will be given easier access to discounts when sending more than 1,000 items with correct addresses that that can be read by machine.

Cleansing databases of old or redundant customer address records, known as ‘dirty data’, is a prime way of reducing wasted mail costs – and reducing unnecessary work for postal service workers.

Another new product is designed to reward businesses that send a minimum of 250 large letter-sized items and ensure they can be easily read by the machines, as part of an initiative by Royal Mail to increase its automation.

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Royal Mail loses British Telecom contract

Royal Mail has lost the contract to handle mail for BT, Britain’s largest telecommunications business, as bulk mailers continue to switch to the private sector in search of savings and better service.
TNT Post, UK subsidiary of the privatised Dutch mail operator, will take over the collection and sorting of the 170m bills and statements BT sends out each year. It will hand them over to Royal Mail’s 69 sorting centres for final delivery to its 25m customers within two days of pick-up.
The contract, worth GBP90m over three years, is thought to be the largest since the postal market was opened fully to competition at the start of last year.
BT said it was attracted by TNT Post’s greater flexibility in pick-up times, two-day delivery service and tracking systems that would allow it to monitor its mail. It also expected to make cost-savings of up to GBP3m a year.
TNT Post handles mail for other telecoms companies, including T-Mobile and Virgin Mobile, and has large contracts with NPower, Thames Water, Lloyds TSB and BSkyB.
The continuing loss of bulk mail contracts comes as Royal Mail and the government are finalising a deal to allow the state-owned former monopoly to invest GBP2bn in modernisation to fend off the new competitors.
The deal now looks likely to fall short of management’s demand that staff be given 20 per cent of the shares in the business, but will involve substantial incentives to encourage staff to accept large-scale restructuring.

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DWP slammed over Royal Mail

The Department for Work and Pensions (DWP) was irresponsible and short- sighted for dropping a GBP12m Royal Mail contract hampering efforts to tackle the firm’s gaping GBP5.6bn pension deficit, a Liberal Democrat MP said.

The DWP, Whitehall’s biggest department, awarded private firm UK Mail with a GBP12m postal contract at a time when the Department for Trade and Industry (DTI) is desperately trying to plug the GBP22bn Royal Mail pension scheme’s deficit.

The government-owned former monopoly has struggled to retain business after postal services were fully opened to competition last year. Since then it’s lost more than 10% of the mail-handling market to private firms.

Alistair Carmichael, MP for the Northern Isles and part of the Liberal Democrat Home Affairs team, said he had huge problems with public money paying private firms to undermine public services such as Royal Mail.

“It seems irresponsible from the DWP to set this example. Here’s the government department responsible for sorting the pensions crisis and it’s pulling the rug from under a company with a major pensions deficit,” he added.

The Royal Mail pension scheme is the sixth largest in the UK, with 170,000 active members and 279,000 retired or deferred members.

A spokesman for the DWP refused to comment on Carmichael’s accusations, but said: “Royal Mail continues to be a major supplier for the DWP and it’s only a small contract that has been lost.

“Anything to do with its pension scheme is a matter for Royal Mail. It’s about getting better value for money for the taxpayer and our actions have done this.”

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EU holds sway over UK post office funds

Bridgwater’s MP Ian Liddell-Grainger stated in the January 6 issue of the Bridgwater Times that he hopes to clarify the situation regarding post office closures and is mystified as to why post offices need to be closed when there is an annual rural grant of GBP150 million.

The right to give state aid was signed away by the British Government to the EU and now permission has to be sought from that body before the Government can give aid – the post office being a prime example of this state of affairs.

The permission for the subsidy was initially granted by the EU for three years and the present subsidy finishes in 2008.

The EU has not agreed to an extension.

The plight of post offices has been exacerbated by the withdrawal of such services as the sale of TV licences, as well as pressure on pensioners to make alternative arrangements for receiving their pensions.

The sum of GBP150 million is set with no adjustment for inflation.

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Royal Mail staff to receive 'phantom' shares

Ministers in the UK are likely to approve plans that would give tens of thousands of Royal Mail workers “phantom shares” in the company, linking their pay to the state-owned postal operator’s performance.

The plan, the details of which have yet to be agreed by Alistair Darling, trade and industry secretary, and Allan Leighton, Royal Mail chairman, could lead to its employees being handed up to GBP5,000 each in the shares over five years.

The shares would be bought and sold like real ones, within a trust mirroring the scheme at John Lewis, the retail group.

The phantom shares favoured by ministers would behave like shares and go up and down in value in line with the company’s performance. But they would confer no ownership rights.

Both sides said on Thursday night no final decision had been taken on how to incentivise staff. It is believed Mr Leighton would accept a phantom scheme, provided the value matched his proposal of GBP5,000 over five years.

Mr Leighton has been lobbying the government to set up an employee share ownership scheme as an essential move to win the co-operation of employees in restructuring and modernisation. But the CWU argues this would be tantamount to privatisation and 199 Labour MPs have opposed it in a Commons motion.

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