Tag: Royal Mail

Blow to Royal Mail as BT and British Gas defect

Royal Mail suffered a twin blow yesterday after UK companies BT and British Gas switched postal contracts worth around GBP150m to its rival operator, TNT.

BT is the largest bulk mailer in the country, and the contract won yesterday by TNT, part of the Dutch post office, is the biggest since deregulation of the UK postal market in 2004. The BT contract is worth GBP90m over three years, and will involve TNT handling 170 million items a year – mainly bills and statements. No announcement has been made of the British Gas deal, but the contract is thought to worth GBP60m. TNT declined to comment.

The loss of the two huge utilities is a further setback for Royal Mail following the decision by the Department for Work and Pensions to switch a GBP12m contract to another of its privately owned rivals, Business Post, two weeks ago.

The BT contract involves a so-called access agreement, whereby TNT collects the post and trunks it to Royal Mail sorting offices for final delivery. However, TNT is planning to launch its own end-to-end postal service, and is in the final stages of selecting a number of UK cities to conduct trials. It has already signed up a host of blue-chip clients including Virgin Mobile, Sky, Next, Sainsbury’s. HBOS, Lloyds TSB, npow-er and Thames Water.

Nick Wells, chief executive of TNT Post UK, said he aimed to win more business from BT.

Business Post’s letters division, UK Mail, has also picked up contracts from Royal Bank of Scotland, Vodafone and Powergen while DHL, owned by Deustche Post, counts Tesco, John Lewis and Debenhams among its customers.

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Royal Mail close to GBP 3bn funding deal

A multi-billion-pound funding package for the cash-strapped Royal Mail is likely to be paid out next month – eight months after it was agreed with ministers. The trigger for the payment of the GBP3bn deal has been the agreement in principle of a share plan for employees of Royal Mail. The new plan is a compromise between the Royal Mail’s plan for actual shares to be given to staff and a more straightforward profit-sharing scheme advocated by the Communication Workers’ Union (CWU).
Under the deal, Royal Mail workers are likely to be issued with “phantom shares” which will track the value of the business and allow staff to share in its value. The hope is that approximately 200,000 Royal Mail workers could be left with phantom shares worth GBP5,000 after five years.
The compromise emerged after months of negotiations between Allan Leighton, Royal Mail’s chairman, and Alastair Darling, the DTI Secretary. Sources close to the talks insisted that no deal was agreed. One said: “There is a lot still to do to agree, but it is a way forward.” Other sources said that Royal Mail would be happy with a deal which gives staff about GBP5,000 worth of shares in the company.

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Royal Mail close to pounds 3bn funding plan

A multi-billion-pound funding package for the cash-strapped Royal Mail is likely to be paid out next month – eight months after it was agreed with ministers.

The trigger for the payment of the pounds 3bn deal has been the agreement in principle of a share plan for employees of Royal Mail.

The new plan is a compromise between the Royal Mail’s plan for actual shares to be given to staff and a more straightforward profit-sharing scheme advocated by the Communication Workers’ Union (CWU).

Under the deal, Royal Mail workers are likely to be issued with “phantom shares” which will track the value of the business and allow staff to share in its value.

The hope is that approximately 200,000 Royal Mail workers could be left with phantom shares worth pounds 5,000 after five years.

Royal Mail had wanted the Government to agree to give a fifth of its shares to its employees.

However, a straight share transfer was strongly opposed by the postal workers union, the CWU, and Left-wing Labour MPs who feared it might be a back-door privatisation of the business.

The postal service, which has a deficit of pounds 5.5bn in its pension scheme, will plough the money into its pension fund, as well as modernising sorting equipment.

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Royal Mail – New mail products reward correct addresses

Royal Mail has announced a number of new benefits for customers, including discounts for large business mailings using correct addresses.

A new product, Cleanmail Advance, has been launched by Royal Mail as a way to provide a financial incentive to business mailers in ensuring that their mailshots carry the correct addresses.

Through the Cleanmail Advance product, customers will be given easier access to discounts when sending more than 1,000 items with correct addresses that that can be read by machine.

Cleansing databases of old or redundant customer address records, known as ‘dirty data’, is a prime way of reducing wasted mail costs – and reducing unnecessary work for postal service workers.

Another new product is designed to reward businesses that send a minimum of 250 large letter-sized items and ensure they can be easily read by the machines, as part of an initiative by Royal Mail to increase its automation.

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Royal Mail loses British Telecom contract

Royal Mail has lost the contract to handle mail for BT, Britain’s largest telecommunications business, as bulk mailers continue to switch to the private sector in search of savings and better service.
TNT Post, UK subsidiary of the privatised Dutch mail operator, will take over the collection and sorting of the 170m bills and statements BT sends out each year. It will hand them over to Royal Mail’s 69 sorting centres for final delivery to its 25m customers within two days of pick-up.
The contract, worth GBP90m over three years, is thought to be the largest since the postal market was opened fully to competition at the start of last year.
BT said it was attracted by TNT Post’s greater flexibility in pick-up times, two-day delivery service and tracking systems that would allow it to monitor its mail. It also expected to make cost-savings of up to GBP3m a year.
TNT Post handles mail for other telecoms companies, including T-Mobile and Virgin Mobile, and has large contracts with NPower, Thames Water, Lloyds TSB and BSkyB.
The continuing loss of bulk mail contracts comes as Royal Mail and the government are finalising a deal to allow the state-owned former monopoly to invest GBP2bn in modernisation to fend off the new competitors.
The deal now looks likely to fall short of management’s demand that staff be given 20 per cent of the shares in the business, but will involve substantial incentives to encourage staff to accept large-scale restructuring.

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