Tag: Royal Mail

Heads from six postal services gather

Senior executives from six postal administrations in the Asia-Pacific region will today wrap up their three-day meeting held at Seoul’s Shilla Hotel, the meeting’s organizer Korea Post said yesterday.
Participants of the fourth annual Kahala Posts Group CEO/BOD Joint Meetings discussed the current status and future prospects of “express mail services,” or EMS, and the implementation of the Kahala Initiative, the state-run postal service said.

Participants include Tam Wing-pong, postmaster general of Hong Kong Post; Toshihiro Takahashi, senior executive vice president for Japan Post; Hwang Joong-yon, inspector general of Korea Post; Ma Jun Sheng, vice director-general of the Chinese State Postal Bureau; Graeme John, managing director of Australia Post; and Paul Vogel, vice president for network operations management in the U.S. Postal Service. Adam Crozier of the U.K.’s Royal Mail, which will soon likely join the Kahala membership, also attended the meeting.

The Kahala Initiative refers to an integrated postal service network among six member countries including Korea, the United States, Japan, China, Australia and Hong Kong, to enhance the quality and competitiveness of EMS.

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Postal regulator set to unveil plan to split UK Royal Mail in two

Radical plans to split the Royal Mail in two and reduce the volume of letters covered by its one-price-goes-anywhere guarantee are to be canvassed next month by the postal regulator.

Postcomm is preparing to launch a strategic review of the organisation which will float a number of far-reaching ideas for increasing competition in the mail market.

One idea is to separate Royal Mail’s trunk network from its “last mile” delivery network of postmen and postwomen to make the business more transparent to rival operators.

Another is to remove more categories of mail from the universal service obligation (USO) which requires Royal Mail to deliver to all addresses in the country at a uniform price. At present, about three-quarters of all letters, including normal first- and second-class deliveries and the two biggest categories of business mail, are covered by the USO.

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Making the right connections;Superbrands: Britain's strongest brands 2006;Sponsored supplement

As more business is done over the net, CLARE GASCOIGNE assesses the power of online branding

When Honda ran a television campaign showing Honda owners who look like their cars, it invited viewers to post photos of themselves and their vehicles on its website. The move generated so much traffic that the car maker had to set up a new site.

It is a good example of one of the net’s key features: interactivity. The ability to engage can help develop a brand and inspire customer loyalty.

“The key word with online branding is simplicity,” says Michael Peters, chairman of Identica, a branding consultancy. “People have so little time, you have to be able to sustain their interest. Online branding should be about distilling the essence of what the brand is until you get to its core values.”

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UK Royal Mail PAF to undergo change in its pricing structure

Royal Mail is changing the licence agreement for its flagship data file Postcode Address File (PAF) to make it “simpler and more transparent” for users.

Currently PAF is charged on a per-computer server model as opposed to per-user, which is seen to discriminate against smaller businesses. Royal Mail is proposing to change to a tiered pricing structure based on the number of users of the PAF file.

The postal services company denied the move was intended to raise more revenue from PAF and said that access to the file would be cheaper for some users.

The new licence will be phased in over the next three years. The announcement was made at a Royal Mail AGM in June, with full details of the new prices to be revealed on 1 September.

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UK Royal Mail develops door-to-door ebooking system

Royal Mail is to launch a web-based booking system for its door-to-door division in 2007 as part of its increasing emphasis on the door-drop medium.

It will replace the email and telephone-based scheme currently in place and allow customers to deal with every aspect of their booking online.

The system, which is being developed in consultation with clients, is already in the testing phase and will be trialled on a limited basis before rolling out just after Christmas.

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