Royal Mail is launching its biggest marketing campaign to date to explain its new Pricing in Proportion system.
The GBP10m integrated campaign includes a door-drop to every UK address – both business and consumer – and television ads voiced by actor Kevin Whatley. The ads, created by Abbott Mead Vickers. BBDO, will run for six weeks and break next week. Proximity London created the door-drop activity.
Read MoreUnion leaders called today for an urgent meeting with Royal Mail after claiming that managers were at breaking point because of rising levels of stress.
Amicus said the workload of managers in the postal organisation had become intolerable following hundreds of job cuts.
The union said the problem was highlighted when a London-based manager asked if he could be demoted even though he would lose GBP15,000 a year in pay because he could no longer take the level of stress he was suffering from.
Read MoreTo demonstrate the joined up thinking it wants from Government the 15 organisations of the Postwatch chaired Counters Advisory Group have written to John Prescott, Deputy Prime Minister asking for his Cabinet Committee on post offices (Misc 33) to set out the timetable for decisions on the future of the UK’s post offices. There are so many government departments with an interest in the future of the UK’s post offices that it requires a cabinet committee to join up their thinking.
Millie Banerjee, Chair of Postwatch, in support of the request to Mr Prescott said: “The Members of the Counters Advisory Group share one goal: They want customers to continue to be able to access post office services.
“The Group has identified that unless changes are made, access for some customers in rural and deprived urban areas will be jeopardised by unplanned post office closures. Since my appointment last December I have been expecting the government to issue a consultation document setting out their views. Despite many requests we still have not received even a publication date.
Read MorePost Office counter staff have overwhelmingly rejected a 2.4pc pay offer, opening up a second front in the Royal Mail’s ongoing dispute with the Communication Workers Union.
National officer Andy Furey warned that a refusal to sweeten the offer could lead to a ballot over industrial action by more than 7,000 counter services and cash-in-transit staff.
In a consultative ballot, 91pc of votes were cast against accepting the Post Office’s offer.
Read MoreThe Royal Mail is planning to open post offices at WH Smith stores.
Under the partnership deal proposal, WH Smith will integrate post offices into their retail stores. Post Office programme director Byron Roberts said: “This partnership between two trusted organisations is good news for customers and will enable us to both safeguard and enhance their Post Office services in the future.
“WH Smith Retail’s huge experience and knowledge will ensure that Post Office customers continue to receive a high standard of service.”
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