Tag: Royal Mail

UK village post offices: what next?

Innovative alternatives to the traditional post office could provide postal products to rural communities more cost-effectively, a report revealed today.
In a series of trials, more than 50 villages were provided with the products normally available in their local post office a range of different ways. A “virtual service”, in which customers could order products such as stamps over the phone or internet for home delivery, and a mobile service which tours villages in a van, were among the methods piloted by the Post Office study.
The Rural Pilot Activity also tested services where the post office was provided in a local shop or church hall or a post office employee travelled to the village to provide the service in a host premises. There are currently 8,000 rural Post Office branches, most of which make a loss. The Government pays a £150 million social network payment each year to maintain rural post offices, which it is committed to paying up until 2008.

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UK Royal Mail accused over price controls

Royal Mail has been accused by Potwatch of “gamesmanship” by threatening to reject proposed postal price controls if the government refuses its application for Pounds 2bn of investment. Postwatch, the consumer body, said it was “ridiculous that customers, particularly large business customers, were not told months ago what the pricing structure from April will be”. The uncertainty stems from complex negotiations between Royal Mail and both its regulator, Postcomm, and its sole shareholder, the government. Yesterday marked the deadline for comments on Postcomm’s proposed price controls to 2010, which will come into effect next month unless Royal Mail forces a referral to the Competition Commission. Royal Mail said it was “not in a position to say yes or no to the price control . . . because we have not had the final proposals from Postcomm”. Postwatch accused Royal Mail of threatening to reject the price control “beyond the eleventh hour” and said such “gamesmanship” was unfair to customers.

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Development of competition in the European postal sector

Postal sector regulation and postal sector policy

Forces governing competition (Porter analysis, contestability of markets)

The universal postal operator: facts, figures, strategy

Competitor postal operators and effect of competition on market structure and
market performance

Regulatory framework, liberalisation and access regulation

Market size of the postal sector and country information

Facts and figures for the national postal operator (US provider)

Competitor postal operators and market structure of the postal sector

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UK Royal Mail announces staff bonuses

Staff at Royal Mail will each receive a bonus of GBP400 next month for hitting productivity targets. Chairman Allan Leighton made the promise this weekend in a letter to his 180,000 workers. In a two-page letter, he said: “We had a very good Christmas and New Year. Quality of service is the best in the history of the company. If we can keep up this level until the year-end in March and our costs under control, we will hit the magic GBP600 million Share in Success target and pay out a minimum of GBP400 for everyone who has been in the business for this financial year.”

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UK Royal Mail pushes on with staff shares

UK Royal Mail says it is still “pushing hard” for government approval to give 20 per cent of its shares to staff, as part of its application for Pounds 2bn of state money. The news comes in spite of an agreement with unions to make basic pay a priority over other benefits. Allan Leighton, the state-owned postal operator’s chairman, yesterday wrote to its 165,000 staff to update them on the “noise around privatisation etc and shares for you all”. The proposed employee share ownership scheme “can be done very simply and we are pushing hard on this”, he wrote. Royal Mail was adamant its championing of the scheme was not undermined by a productivity agreement reached this week with the Communication Workers’ Union, which has opposed the proposal. The agreement – which allocates 40 per cent of cost savings to the next pay round – says Royal Mail recognises staff have clearly prioritised increases in basic pay over other benefits.

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