Tag: Royal Mail

Competition might mean the end of the Royal Mail's monopoly, but the 350-year-old organisation could still deliver surprises

THESE are testing times for Adam Crozier. The Royal Mail’s Falkirk-born chief executive has been facing the prospect of open competition for his pounds-6 billion-plus monopoly since January 1. Foreign players, including TNT and DHL, owned respectively by the Dutch and German national post offices, as well as Birmingham-based UK Mail, part of Business Post, are all eyeing up a slice of the action. Most of the 14 players who have been awarded UK operating licences by regulator Postcomm are hoping to cherrypick the most profitable parts of Royal Mail business.

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Royal Mail in race to appeal GBP50m ruling

Royal Mail has three weeks to appeal against a High Court judgment which found it be in breach of its own compensation scheme, or it will be forced to pay more than GBP50m to disgruntled bulk mailers. Industry watchdog Postwatch brought a judicial review against industry regulator Postcomm when Royal Mail withheld around GBP40m-worth of compensation from companies after failing all 15 of its minimum service targets in 2003 and 2004. Bulk mail customers should have automatically received compensation totalling GBP80m, but Royal Mail used late invoice payments as a reason to withhold 50 per cent of that. A Royal Mail spokesman says: “We will be carefully studying the full written judgment. But we expect to ask for leave to appeal against the ruling. It is too early to say what impact the ruling will have on our business with bulk mail customers.”

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Can new players make inroads on Royal Mail's old stamping ground?

As full competition begins in the mail market, the operators licensed by Postcomm will be able to offer favourable deals to marketers. Yet Royal Mail’s monopoly hardly seems under threat, says Sarah Chambers

A recent survey commissioned by Postcomm revealed that eight out of ten business mailers expect a competitive mail market to reduce prices, offer better choices and improve the quality of Royal Mail’s service. They also believe the postal market should be opened to full competition as soon as possible.

From this month, businesses throughout the UK will be able to see whether these predictions come true. After 350 years, Royal Mail’s monopoly of the letters market will come to an end and mailers will be able to use other companies licensed by postal industry regulator Postcomm to carry their mail.

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New UK Post Office boss in battle to save pounds 150m subsidy for rural branches

The new boss of Britain’s post office network expects a showdown within months of his arrival with ministers over the future of rural branches, many of which would shut if the government makes cuts to its pounds 150m subsidy. Royal Mail announced yesterday that Alan Cook, the current boss of National Savings & Investments, will take up his new position as managing director of its Post Office Ltd subsidiary next month. He is expected to repeat the turnaround at the Post Office, which has suffered a bruising couple of years. Deep cuts to the urban post office network sparked heated exchanges in parliament and protests from pensioner groups angry at the loss of local amenities. Moves to offset the loss of lucrative benefit payments with a wide range of financial services have also proved difficult in the face of stiff competition.

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Alan Cook appointed Managing Director of the UK Post Office

Alan Cook, the Chief Executive of National Savings and Investments (NS&I), has been appointed to the new post of Managing Director of Post Office Ltd, it was announced today. Reporting to Adam Crozier, Royal Mail’s Group Chief Executive, Mr Cook will develop the Post Office network in its key role of providing products and services to 28 million customers each week in communities nationwide. Mr Crozier said he was delighted Mr Cook had accepted the role. “Alan has a fantastic track record in growing business at NS&I where investments in Premium Bonds and other savings and investment products have grown by an impressive GPB10 billion in the last three years. “The Post Office has had a long and productive relationship with NS&I. In Alan, we are fortunate to have a business director who understands our business and its customers.

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