Tag: Royal Mail

Compensation case victory for UK bulk mail customers

Thousands of Royal Mail customers who have received poor service could be in line for new compensation payments following a High Court ruling today. The Consumer Council for Postal Services, known as Postwatch, won a legal challenge against Postcomm, the UK postal regulatory body. The case arose after Postcomm refused last January to order the Royal Mail, which has already paid out some GBP35 million, to pay another GBP35 million to users of bulk mail services which were not up to standard. Postcomm declined to make an enforcement order under the 2000 Postal Services Act for the financial year 2003-4. Postwatch argued that Postcomm was under a statutory duty to enforce. Today, Mr Justice Sullivan, sitting at the High Court in London, ruled in favour of Postwatch but gave Postcomm and Royal Mail time to consider appealing to the Court of Appeal.

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New Non-Executive Director for UK Royal Mail Board

Helen Weir, Group Finance Director of Lloyds TSB, is to be appointed a non-executive member of Royal Mail’s board, it was announced today. The move was warmly welcomed by Royal Mail’s Chairman, Allan Leighton, who said: “I am delighted Helen is joining us. Her breadth of senior financial and operational experience will strengthen Royal Mail’s board and be an asset to the company as it tackles the challenges of competing in a market opening to full competition on January 1.”

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Royal Mail faces setback on staff share ownership

Royal Mail’s hopes of persuading ministers to back its plans for employee share ownership will suffer a setback next week when a committee of MPs declares it is unconvinced by the scheme. The Commons trade and industry committee, which publishes on Tuesday the findings of a long inquiry into postal market liberalisation, is expected to be dismissive of the chairman Allan Leighton’s proposal. The state-owned postal operator, which faces full market liberalisation from January 1, wants to offer employees tradeable shares in the business, but has encountered fierce opposition to the plan from trade unionists and Labour MPs.

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PPA wins first round against UK Royal Mail’s price hike proposal

Magazine industry chiefs have claimed a partial victory in their fight to prevent Royal Mail being allowed to make hefty price increases on its distribution products. The Periodical Publishers Association (PPA) has persuaded regulator Postcomm to recommend continued price-capping of Royal Mail’s Presstream 1 product. It feared extra distribution costs would be passed on to consumers via cover price rises. The “next- day” service is used by about a quarter of publishers to distribute trade press across the UK. But the PPA remains concerned that Postcomm will allow the removal of price controls on three-day service Presstream 2, which is used by the remaining publishers.

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UK Royal Mail appoints Wholesale Director

Royal Mail today announced the appointment of Stephen Agar, currently the Group’s Regulatory Affairs Director, as Director of its Wholesale arm, which deals with letters which are collected and sorted by Royal Mail’s competitors before being handed to Royal Mail for final mile delivery. Mr Agar will report to Ian Griffiths, the Managing Director of Royal Mail Letters, who joins the company early in 2006.

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