Tag: Royal Mail

Postcomm proposes modest stamp rises to secure financing of the universal servics

Postcomm’s proposed price control for Royal Mail will allow modest increases in stamp prices to enable the company to modernise its operations, secure its universal service, serve its customers better and help plug its GBP4bn pension fund deficit. Postcomm’s final price and service quality proposals for 2006-10 will safeguard the one-price-goes-anywhere universal service, provide an unprecedented GBP1.2 billion for Royal Mail to invest in modernising its network, allow Royal Mail an average of GBP320m a year towards reducing the GBP4bn deficit in its pension fund and require Royal Mail to increase its efficiency by at least 3% per year. The customers’ contribution towards funding these initiatives will require an increase in stamp prices. Royal Mail will be able to raise first class stamp prices next year from 30p to 32p. By 2010 these prices will be capped to a maximum of 36p.

Royal Mail has indicated that it accepts the price caps proposed and its responsibility to finance its business within these constraints.

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Tough control for UK stamp prices

Postcomm today announced its proposals for the Price Control setting Royal Mail Letters’ prices for the next four years. The Price Control set by the regulator governs around 90% of Royal Mail revenues and determines the profit that can be generated by the Group’s GBP6 billion turnover regulated business. As Postcomm has said today, the rises in stamp prices under the latest proposals are substantially less than Royal Mail wanted. The final outcome of the Price Control process, which is expected next March following a final three month consultation, will be crucial to Royal Mail’s prospects in a deregulated market. Royal Mail Chief Executive, Adam Crozier, said: “Today’s announcement from Postcomm shows the Regulator has moved a long way from its initial stance – but no one should regard today’s proposals as anything other than tough – particularly for a business with challenges on the scale that Royal Mail faces. We need to see all the detail and assess the full impact on our business, our people and our ability to go on delivering the record high quality service that customers have seen over the past year.”

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UK postal watchdog in Royal Mail legal challenge

Postwatch, the consumer body for postal services, has mounted a legal challenge in London’s High Court over a refusal by Postcomm, the postal regulator, to force Royal Mail to pay millions of pounds of compensation to business customers. The case is being brought as a judicial review challenge, with Postwatch arguing that the regulator’s interpretation of a clause in the statutory compensation scheme has allowed Royal Mail to undercompensate users of bulk mail services by up to Pounds 35m. “There is no doubt that in the financial year 2003-4, the first year for which the scheme applies, Royal Mail failed to meet any of the quality of service targets under their licence,” David Pannick QC, representing Postwatch, said yesterday. “We estimate that what would otherwise be compensation of Pounds 70m for the aggrieved customers of the inadequate service has been reduced to compensation of Pounds 35m by reason of the disputed interpretation adopted by Postcomm.”

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Doubt cast over UK Royal Mail reliability

Post for millions of people is going missing or arriving damaged, according to a new survey that casts doubt over Royal Mail’s reliability. One quarter of householders surveyed by Which? magazine said at least one postal item sent to them was damaged and another item was lost in the past 12 months, while a further 34 per cent had experienced either lost or damaged mail. The figures, from a survey of 1,000 people carried out in September, flatly contradict Royal Mail’s claim to be delivering 99.9 per cent of items properly. In the run-up to Christmas, Britons are expected to spend far more ordering goods from the internet for delivery. The Royal Mail expects 70 million items to be delivered from the Web this Christmas, compared with 55 million last year. Postwatch, the postal watchdog, said the number of cases where customers had problems with the premium ‘special delivery’ service was ‘quite worrying’.

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Cover price rises inevitable – PPA UK

Consumer magazine price rises are “inevitable” if the removal of the cap on Royal Mail’s distribution charges goes ahead, warns the Periodical Publishers Association (PPA). The trade body says “time is running out” for it to persuade postal regulator Postcomm that it should not take away pricing controls on Royal Mail’s Presstream magazine delivery product. David Thomas, head of legal affairs at the PPA, claims that allowing the postal operator to set its own prices could result in huge cost hikes for publishers. He is also concerned by the lack of nationwide, competitive magazine distribution services being planned by entrants to the postal market, which will be opened to competition in January.

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