Tag: Royal Mail

Experian takes on Royal Mail with UK movers data file

Experian is challenging Royal Mail in the movers data market by launching its own change of address file, Absolute Contacts. Royal Mail operates the market leading NCOA (National Change of Address) file, based on consumers who have moved home and have paid Royal Mail to register their new address. Absolute Contacts uses Experian’s Absolute Movers file to identify goneaways. It estimated that about half the 3.25 million Britons who move house each year do not register their new details on Royal Mail’s file and it is this gap that Experian is hoping to exploit.

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UK Royal Mail managers to help clear Christmas postbag

Thousands of Royal Mail managers have been asked to work in sorting and delivery offices or even drive postal vans in the busy run-up to Christmas in a bid to cut costs, it was revealed today. The organisation said it wanted managers to spend 10 days or more helping clear the expected huge festive postbag so it could cut back on the number of casual staff it employed. Senior officials worked in sorting and delivery offices last year and the practice will be encouraged again in the coming months. “This is about making Christmas a success for our customers,” said a Royal Mail spokesman. “Our managers have always been very willing to volunteer.”

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Volume of UK mail drops for first time in 25 years

Royal Mail revealed yesterday that the overall volume of mail is declining for the first time in 25 years, and claimed it was evidence of economic downturn in Britain. Chairman Allan Leighton said yesterday that the organisation was “a barometer of the economy”, adding that Royal Mail was “very much dependent on GDP”. Overall mail volumes handled by the provider are down 1pc in the current year, with nearly all the loss in the profitable business mailings sector.
A spokesman said there had been a particularly noticeable downturn in letters inviting people to apply for credit cards. Mr Leighton disclosed that the fall for the first time at a Trade & Industry Select Committee where he also warned that the Royal Mail’s ”one price goes anywhere” service would be under threat unless it was allowed to charge 39p for a first class stamp by 2009-10.

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UK Royal Mail optimistic over shares plan

Royal Mail is “optimistic” it will win government approval for its plan to give a fifth of its shares to staff, while insisting this is not a back-door route to full privatisation. Allan Leighton, chairman of Royal Mail, told MPs yesterday it would be “very straightforward” to set up a share ownership scheme for employees of the state-owned postal services operator. “We think it should start with 20 per cent,” he told the trade and industry select committee. Shares, distributed equally to employees, could be traded via a trust, he said. “It’s very easy to do, not at all complicated (and) our people would understand it.” Speaking after the hearing into Royal Mail’s future, Mr Leighton said the government had discussed but not yet agreed the employee share proposal. The scheme, which would require parliamentary approval, is likely to run into strong opposition from unions and Labour backbenchers.

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Obsolete equipment threat to UK mail competitiveness

The Royal Mail is using obsolete equipment to sort letters and needs to spend GBP2 billion to remain commercially viable when the postal market is opened to competition in the New Year, its chief executive warned today. Adam Crozier told MPs that rival firms, including TNT and German-owned Deutsche Post, had modernised their businesses 15-20 years ago. There had been “chronic” under-investment in Royal Mail’s network, so that it only sorted 50% of its letters mechanically, compared with 90% for competitors, the Trade and Industry Select Committee was told. The Royal Mail said in a report to the MPs: “Much of the network depends on obsolete equipment and the business has significant distance to close to achieve best practices and processes. “Royal Mail requires significant investment and substantial operational change if it is to remain not only competitive but also commercially viable in a fully liberalised marketplace.”

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