Postwatch adds weight to postal price controls censuring
Consumer watchdog Postwatch has urged Postcomm to strengthen its stance on Royal Mail’s four-year price control scheme, reinforcing the DMA (UK)’s criticism of quality of service proposals. Postwatch’s response to the regulator’s proposal has questioned a number of issues, including Royal Mail’s flexibility in rebalancing its prices by zones, removing products from the controls and changing its structure. It believes Royal Mail has been given too much freedom to adjust its prices. Although Postcomm has attempted to improve quality of service, Postwatch believes that by grouping mail products together, the scheme will be weakened, and urges an alternative.
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