Tag: Royal Mail

The Royal Mail needs to improve its game considerably if it is to keep an area of its business worth hundreds of thousands of pounds a year warned the CIPR’s Local Government Group today. Results of the CIPR Group’s survey of Members who use the Royal Mail to distribute their civic publications, published today, deliver a resounding ‘thumbs down’ for the quality of service received. The findings echo those found through earlier work carried out by LGcommunications, which represents local councils on matters relating to communications across the country. LGcommunications subsequently received a commitment from Royal Mail to address the issues of concern and for the best part of a year, has been working with the Royal Mail through a special joint working group to achieve improvements to their distribution service.