Tag: Royal Mail

UK post offices in jeopardy despite big cutbacks

The future of some post offices remains uncertain despite a huge closure programme designed to boost the financial viability of those that remain, an official report has found. Almost one in three, or 7,000, post offices has been closed in the past 22 years, to the fury of many small communities and elderly people. However, the drastic cuts in the network may still leave some sub-post offices vulnerable to falling volumes of business, the National Audit Office (NAO) said. A report by the Government’s main spending watchdog concludes that the future of the remaining post offices cannot be “guaranteed” and urges the Department of Trade and Industry (DTI) to be alert to the problem. Post Office Limited is on course to shut about 2,500 urban post offices in the latest closure programme. However, the NAO said there was still some uncertainty as to whether the programme, backed by Pounds 210 million of public money, would achieve its long-term aim.

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NAO Report on the DTIs Financial Support for Post Offices

Contents:
The network of post offices in the UK 7
The viability of post offices 8
The financial position of Post Office Limited 9
The status of Post Office Limited 10
Providing services through the post office network 10
The scope and methodology of this report 11
Triangle consultants produced a report for the NAO which contributed to this final report.
P:LibraryPostalNAO DTI Financial Support for Post Offices.pdf
Printed copy: L13963

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National Audit Office report on UK post offices published

Postwatch welcomes the National Audit Office (NAO) report into the Department of Trade and Industry’s financial support for post offices. The report sets out the problems facing the post office network, and in particular, how changes to pension and benefit payments and customer shopping habits have put considerable financial pressures on many post offices. In this light, the NAO’s recommendation for continued business advice and assistance for subpostmasters is to be welcomed. The NAO confirms Postwatch’s concern that the introduction of pilots in rural areas by Post Office Ltd (POL) has thus far not progressed
sufficiently swiftly. In the coming months, POL needs to take significant
steps forward in exploring innovative delivery mechanisms that meet rural
customers’ needs.

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Triangle welcomes the UK mail market’s early liberalisation but..

The Postcomm announcement to bring forward the total liberalisation of the UK mail market, opening the Royal Mail to full competition earlier than previously announced, is brave but it does not necessarily mean that Royal Mail will immediately lose significant volumes of mail. Evidence in other markets, such as New Zealand and Sweden, where similar action has been taken, has led to little effective competition. If anything, the general public (who represent a minority of the market by volume) has ended up paying more and big business less as the incumbent gives discounts to volume senders and compensates for this by charging more for the standard letter. Notwithstanding this, our first class mail service is still one of the cheapest in Europe. Triangle feels that for the market to really open up there will need to be further stimulus to develop real competition, encourage new business models and ensure innovation. It can be done. A good example is the airline industry where deregulation has led to innovation such as the budget airlines and much cheaper and more widespread travel.

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Businesses to suffer first from Royal Mail changes

The decision to end the Royal Mail’s 350-year-old monopoly on delivering letters from next January has raised the prospect of rival firms installing different coloured post boxes alongside the traditional red ones.

Customers would then have to choose whether to put their card or letter into a red, yellow or possibly blue pillar box, depending how quickly they wanted it delivered and how much they had paid for a stamp.

But despite callers to radio phone-in programmes today being asked if they would be prepared to ditch the UK’s 115,000 Royal Mail boxes and entrust letters to a private firm, the reality is likely to be much different.

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