Tag: Royal Mail

Postcomm steps up its drive for full competition

Postcomm will focus on preventing anti-competitive practices by the monopoly supplier, and improving customer protection in the next stage of its drive towards a fully competitive market in postal services, Nigel Stapleton, chairman of Postcomm, told a conference today. Speaking at the UK Mail Show in London, he said the 80 million items a day handled by Royal Mail together with its daily national coverage allow substantial economies of scale and act as barriers to competition. New entrants also need to overcome customer inertia, a lack of knowledge of the new competing products and Royal Mail’s VAT advantage – it is exempt from VAT whereas competitors must add VAT to their prices. Royal Mail recently returned to profit but at the expense of customer service, Mr Stapleton said. “Royal Mail has missed all its service targets for last year and the first quarter of this year: that is effectively a covert price increase and suggests competition should be speeded up so customers have more choice.”

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Competition for post `should be speeded up’

The failure of the Royal Mail to meet its delivery targets suggests that competition should be speeded up to give customers more choice, the head of the industry’s regulator said today. Nigel Stapleton, chairman of Postcomm, said the Royal Mail’s recent return to profit had been at the expense of customer service. He told London’s UK Mail Show: “Royal Mail has missed all its service targets for last year and the first quarter of this year. That is effectively a covert price increase and suggests competition should be speeded up so customers have more choice.” Mr Stapleton added that the 80 million items of post a day handled by the Royal Mail and its “substantial” economies of scale acted as barriers to competition.

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UK Post Office looks to avoid closures

The Post Office played down speculation that half of the 560 directly owned, high street post offices could close and said relocation and franchising would help to stem the network’s losses. The state-owned group has been reviewing its Crown Offices and said that a significant number of the branches were not viable. Between 320 and 390 of its branches could support themselves, it said. The Post Office rents most of its Crown Office properties, and soaring rental costs have contributed to losses of about Pounds 70m a year. But the Post Office said yesterday that many uneconomic branches would be kept open for strategic reasons. “We need to be in the best locations, where the customers are, on the high street and in the shopping centres. If there are closures it will be very few,” it said.

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UK Royal Mail to close 270 post offices in half our high streets

Royal Mail is preparing to close or sell up to half its high street post offices as part of a sweeping restructuring, The Times has learnt. The company operates 560 Crown offices but is planning to shut between 240 to 270 in a move that would leave hundreds of thousands of people without easy access to basic services. It is currently losing GBP70 million a year, and managers insist that the losses are unsustainable. Critics have accused Royal Mail of asset stripping in an attempt to raise profits. Many of the post offices that could be sold are in prime locations and would command millions of pounds on the property market. The sales will provoke public anger but could provide the beleaguered business with a cash injection. Royal Mail has told unions that the main post office network must be reduced to between 320 and 390 branches to be viable.

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UK sub post offices `facing extinction’

Britain’s network of sub post offices is in “serious danger of extinction”, the Government was warned today. The National Federation of Subpostmasters (NFSP) said that urgent Government action was now needed to prevent the network sinking into terminal decline. The federation today set out its proposals to revitalise the system in a manifesto, launched at Westminster with the backing of the all-party post offices group of MPs. It called for a one-off cash injection of GBP150 million for the urban network to produce “bigger, better and brighter” post offices, while drawing up a programme by 2008 to develop the “optimum, viable rural network”. It said the current level of Government support for was doing no more than “prop up” an “ailing” rural network and that start-up cash was need for refurbishment and the ongoing provision of social and economic services.

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