Tag: Royal Mail

Royal Mail announces board changes – Elmar Toime standing down

Posted by | Oct 7, 2004 | |

Royal Mail Group today announced changes to the company’s board, as it enters the final months of its three year renewal plan and prepares for intensified competition in the postal market. Executive Deputy Chairman, Elmar Toime, will be standing down to pursue opportunities as a consultant to the international postal sector. Mr Toime joined the Group in March 2003 and held responsibility for the Royal Mail letters business until May this year, when Chief Executive Adam Crozier took direct control of that part of the business. Royal Mail Chairman, Allan Leighton, thanked Elmar for his contribution to the renewal plan and wished him well in his new venture.

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UK Royal Mail pulps undelivered post

Posted by | Oct 5, 2004 | |

Royal Mail is to destroy all undelivered business post that does not have a return address on the envelope. The new policy comes into force from today and will affect millions of letters. It has sparked outrage among companies which claim they were not told of the change and fear it will cost them heavily in lost business. It is the latest in a series of costcutting measures by Royal Mail that have angered customers. In the past all undelivered post was sent to a Royal Mail office in Belfast where staff opened letters to try to discover the identity of the sender. Royal Mail said that axing the service for business post will save on the GBP10 million a year it spends dealing with 12 million undelivered items of post.

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Royal Mail’s Proposal to Implement Size Based Pricing – Next Steps Following Postcomm’s First Consultation

Posted by | Oct 1, 2004 | |

Postcomm and Royal Mail have agreed that, in view of the complexity of the issues involved and the significant implications for many Royal Mail customers, more time is required to assess Royal Mail’s Size Based Pricing (SBP) proposal. Accordingly, the earliest implementation date, if the application is allowed to proceed, will be April 2006. In April 2004, Postcomm issued a consultation document seeking the views of interested parties on Royal Mail’s proposal to introduce SBP. Postcomm received more responses (over 120 individual responses, about 1,400 standard letters and around 8,000 postcard petitions) than in any consultation we have previously conducted. Postcomm has published the non-confidential individual responses on its website. All of the standard letters and postcard petitions were opposed to Royal Mail’s proposal, while fewer than 25% of the individual responses that were received, were in favour of Royal Mail’s proposal. Whilst this does not reflect the balance of actual ‘winners’ and ‘losers’ from the implementation of SBP, these responses raise some important issues requiring further consideration.

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UK catalogue industry uproar at size-based pricing delay

Posted by | Sep 24, 2004 | |

The catalogue industry is up in arms following Royal Mail’s decision to further delay the introduction of size-based pricing until April 2006, saying it will lead to increasing costs for mail order companies. As a result of the size-based pricing scheme, first mooted two years ago, many catalogue firms have been increasing their pagination to take advantage. But Nigel Swabey, chief executive of mail order company Scotts of Stow, says: “It takes time to increase the pagination of a catalogue from 48 to 150 pages, and we have made a massive investment to achieve this. Now that the introduction of size-based pricing has been delayed a further six months, we find ourselves paying a postage rate that is desperately uncompetitive.” A Royal Mail spokeswoman says: “We understand why some companies are not happy with the situation. We want to introduce size-based pricing as soon as possible, but, ultimately, it is up to watchdog Postcomm to decide when it can be implemented, once the consultation period has ended.

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Size pricing unlikely to be introduced in UK before 2006

Posted by | Sep 21, 2004 | |

Size-based pricing is unlikely to be introduced before April 2006, according to postal watchdog Postcomm. Up until now, it was thought that the new pricing system could be introduced as early as September 2005. Speaking at a meeting organised by Royal Mail, Richard Moriarty, Postcomm director of competition and regulation, said Postcomm had received 9,000 responses to its size-based pricing consultation and was undertaking a thorough analysis of all feedback, while continuing to work with Royal Mail on understanding the cost justification for the proposals. At the latest meeting, Lorna Clarkson, Royal Mail’s director of commercial policy and pricing, acknowledged magazines were particularly affected by the size-based pricing proposals. She said the publishing market was an important sector and that Royal Mail was committed to working with PPA to address publishers’ concerns around the introduction of a uniformity measure for magazines.

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