The UK Postal Regulatory Regime: Key Indicators
What has happened to Royal Mail’s volumes, service quality, prices and profits whilst under Postcomm’s regulatory control.
Contains Royal Mail volumes, revenue, profits, cost per item, market share
P:LibraryPostalUK Postal Regulatory Regime Key Indicators June 04.pdf
Postcomm today began a three-month consultation as part of a review of the
management of the postcode address file (PAF), the Royal Mail database that lists every postal address in the United Kingdom. The PAF, originally created by Royal Mail to speed up its delivery process, is now licensed to many other businesses, such as insurance companies and banks. The main objectives of the review are to assess Royal Mail’s performance against its statutory obligations, ensure that the way the PAF is managed does not act as a barrier to the development of effective postal competition, and to ensure the management framework of the PAF is structured in the best way to further the interests of users.
Correspondence between Paul Jackson, Ian Senior, Geoff Lambert & David Robottom
Read MoreRoyal Mail, GP profit but Parcelforce still in red
Read MoreThe Royal Mail’s star management team, led by Allan Leighton, the prolific serial director, and Adam Crozier, the former head of the Football Association, should be sacked within a year unless they can improve standards of service, according to an influential Member of Parliament. Martin O’Neill, the chairman of the Commons Trade and Industry Select Committee, told The Sunday Telegraph that the political pressure to get delivery standards to acceptable levels is now intense. “I don’t think anybody is under any illusion that if by this time next year service levels haven’t picked up, the Government will be very impatient with the people who have failed to deliver the goods,” he said. The Government is the sole shareholder in the Royal Mail.
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