Royal Mail’s Quality of Service report for the first quarter of the financial year 2018-2019 1 reveals it has exceeded its regulatory Second Class mail target of 98.5 per cent, delivering 98.8 per cent of this mail within three working days.
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Continuing our series of CEO perspectives in MER, Sue Whalley, CEO, Post & Parcels UK with Royal Mail, gives her view on the future of the industry.
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Royal Mail has launched a new shipping tool and API designed to help larger retailers fulfil complex shipping needs.
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Communications regulator Ofcom has opened an investigation under the Act into suspected market sharing and/or customer allocation arrangements between operators in the business parcel delivery sector in the UK and/or European Union.
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Citizens Advice has urged Royal Mail to change the cost of mail redirections from a “per surname”...
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