Tag: Royal Mail

Watchdog slams UK Royal Mail over Home Mover offensive

Watchdog Postwatch has attacked Royal Mail over a new service which allows brand owners to surreptitiously piggyback the Home Movers Service. The new scheme, currently on trial, will give Royal Mail an extra revenue stream. It allows companies to use the same envelopes as the Home Movers Service, although they will not contain the redirected post. Royal Mail plans to charge marketers around 68p per insert, with further negotiations for bulk mailings. Postwatch says it has not been notified about the new service and is unimpressed with the move.

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UK Royal Mail likely to avoid big fine over complaint

The prospect of Royal Mail paying a hefty fine for anti-competitive behaviour receded yesterday after the Office of Fair Trading decided not to investigate a “super complaint” brought against the operator by Postwatch, the consumer watchdog, last month. The OFT referred the complaint to Postcomm, the regulator, meaning the issues raised “no longer have the status of a super-complaint”, Royal Mail said. Under the Enterprise Act, yet to come into full force, Postcomm is not empowered to deal with the complaint in such a way.

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UK mail consolidation complaint referred to Postcomm

The super-complaint from postal watchdog Postwatch has been referred by the OFT to the industry regulatory body Postcomm. The complaint, made on 18 March, related to Royal Mail’s Mailsort service. This provides a discount for businesses that carry out their own initial mail sorting for large volumes of mail. The complaint alleged that Royal Mail was abusing its dominant position in the market for delivering letters to favour its own mail consolidation business over its Mailsort service.

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Ex-UK post chief advises Deloitte

Former Royal Mail chief John Roberts has been taken on by Deloitte Consulting as an adviser on the postal industry. Roberts, who will help the post industry team to develop business across Europe, says the postal sector faces “major challenges ahead. With the advent of e-mail and e-commerce, postal companies not only compete with new technologies but must embrace them if they are to succeed”, he says. Roberts, who joined the Post Office, as it was then called, in 1967, became chief executive in 1995 and retired last December.

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Last chance for Corbett to put his stamp on UK Royal Mail

Time is running out for Graham Corbett if he wants to complete his task of turning Royal Mail into a functional part of a competitive mail market. The chairman of Postcomm, the postal regulator, has less than a year before he steps down, and he has shifted into fifth gear. “The big challenge this year will be access pricing,” Mr Corbett says, referring to the amount competitors who collect mail would have to pay Royal Mail to sort and deliver their post. Postcomm will issue a determination on UK Mail, a test case, before the end of May and Mr Corbett says he will try to keep the ensuing consultation process down to three months.

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