Tag: Royal Mail

Postcomm today moved to make Royal Mail improve its patchy first class letter service by tightening up operations in its worst performing postcode areas.
Royal Mail has a minimum target for every postcode area to deliver 90% of first class post on time. About four in five of postcode areas throughout the UK reach or exceed this level of performance. But the remainder – a number of them in densely populated areas – do not. Postcomm today issued an enforcement notice after receiving information from Royal Mail which indicated that the company was unlikely to achieve its 2003 postcode area targets. The notice specifies the actions that Postcomm intends to order Royal Mail to take and gives the company 21 days to respond.

The Royal Mail was today given the go-ahead to raise first- and second-class stamps by 1p from April, but strict price controls will be put in place for the next few years to limit further increases. A new compensation scheme will be launched for late mail, which could payout GBP10 if post is delayed by 10 days or more.