Tag: Royal Mail

Postcomm today imposed an enforcement order on Royal Mail which requires it
to improve the way in which it processes two mail services for businesses –1st
Class Response Service and 1st Class Postage Paid Impression (PPI) – or face the
possibility of monetary penalties.
Today’s order follows an enforcement notice issued by Postcomm in October.
This was served after information from Royal Mail indicated that its 1st
Class Response Service and 1st Class PPI were likely to miss their performance targets in March 2003 — the end of the current financial year.

ROYAL MAIL PACKAGE LOST IN THE POST: POSTCOMM MUST FOCUS ON CREATING A COMPETITIVE MARKET
Allan Leighton’s appointment as chairman of Royal Mail Group was an act of genius. The former Asda boss has driven through cost cuts to lift this once highly profitable monopoly out of the red. He has begun to put it on a firmer footing to face competition as the market is opened up over the next three years. And he is ambitious enough to plan returning the post office network to profit by turning it into “the EasyJet of banking”. All this while the foremost advocate of “going plural” continues to hold a fistful of other top jobs.

There is a downside in all this, however. Running Royal Mail during these most testing of times would be no easy matter full-time. Less than full-time, quick judgments must be made – and there is a premium on short, sharp campaigns against threats to the business plan. In most cases it is Postcomm, the regulator, that is the scapegoat – most recently over its proposals for price controls.